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Activity Forums Adobe After Effects Need assistance locating a plugin file inside of After Effects

  • Need assistance locating a plugin file inside of After Effects

    Posted by Gina Miller on September 27, 2017 at 3:37 pm

    Can anyone help? I am getting this After Effects error: “Couldn’t find main entry point for Picasso.plugin”. This error causes AE to crash at startup. I am using a Mac.

    I was having a difficult time finding info about it so I asked someone on Youtube the exact question above. This is as close to an answer as I got, he gave me a path to it’s location on a PC but I can’t seem to translate it to Mac. Please read the conversation we had below as it explains in more detail where I am at with this problem.

    He said:
    Sounds like an issue with the Picasso plugin – your best bet is to contact the company you got the plugin from :)

    I said:
    Before I try that I would like to find the actual plugin file in the AE program files so that I can try removing it to see if it works. I had another error for a different plugin and when I located it in my plugins folder and removed it, I did not have that error anymore. I can’t find this one (Picasso.plugin) in my plugins. I’d like to find out where it is so I can try removing it first. Do you remember who makes it? If I just google the plugin, I don’t find anything, makes me wonder if it’s a part of something rather than a plugin, unless you know different.

    He said:
    I can see a Picasso.aex plugin file in the usual spot – C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\Required I’m on Windows though so you’d have to translate that to whatever path that is on a Mac

    I said:
    I do have a Mac, I looked in Applications/AdobeAfterEffects CS6/Plug-ins and I also looked in Macintosh HD/Library/Application Support/Adobe/Common/Plugins to no avail. Don’t see a required, do you know where that would be?

    –That’s where it left off, I haven’t heard back. Hoping some one here can help.

    Gina Miller replied 8 years, 7 months ago 3 Members · 13 Replies
  • 13 Replies
  • Gina Miller

    September 27, 2017 at 5:31 pm

    I’ve bought so many plugins over the years I must have but shouldn’t it be in the plugins folder then?

  • Gina Miller

    September 27, 2017 at 6:05 pm

    Do we know where it is in my program? I’d like to remove it and see if it solves my crashing error but I can not find it.

  • Cassius Marques

    September 27, 2017 at 6:05 pm

    There are two folders (at least in windows) that plugins get installed to. If you haven’t found it in the ordinary one (Program Files\Adobe\Adobe After Effects CC 2017\Support Files\Plug-ins) you can search in the common folder (Program Files\Adobe\Common\Plug-ins)

    Cassius Marques
    http://www.zapfilmes.com

  • Walter Soyka

    September 27, 2017 at 6:13 pm

    Picasso is the codename of Ae’s original ray-tracing 3D renderer (introduced in CS6).

    I think you should first try resetting your preferences (hold Command+Option+Shift while Ae is starting). If that doesn’t work, I’d suggest you uninstall and reinstall Ae.

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Gina Miller

    September 27, 2017 at 6:35 pm

    Will this remove my plugins?

  • Gina Miller

    September 27, 2017 at 6:39 pm

    I would like to know this Cassius. I am on a Mac and I looked in Applications/AdobeAfterEffects CS6/Plug-ins and I also looked in Macintosh HD/Library/Application Support/Adobe/Common/Plugins to no avail.

    The person I spoke with on Youtube said “I can see a Picasso.aex plugin file in the usual spot – C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\Required”.

    But he is on PC and I can’t find the Mac path to that and I would like to.

  • Walter Soyka

    September 27, 2017 at 6:51 pm

    It should not remove anything in the MediaCore plugin folder, but it might remove plugins in the main Ae application folder. You should back up first for sure!

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Gina Miller

    September 27, 2017 at 7:07 pm

    Walter I am looking at this video

    Is the Render Button drop down in the top right something that I could change? I can get into AE I just can’t open/or create a project or it will crash. I was wondering if this is something I can change or fix in AE, however I do not see that render drop down.

  • Gina Miller

    September 27, 2017 at 8:21 pm

    I thought that the After Affects CS 11.0.4 update might help if it was a 3D render problem because of reading about it here

    I downloaded the Mac update here

    But then I got an error (on top of the original missing Picasso error). It said “1 rendering plug-in was not found. (Standard 3D). The default rendering plug-in will be substitutied.”

    I don’t know if I had this native to CS6 (I don’t remember) but it seems like the update completely removed Ray Traced 3D. Evidence of this may be, after the update when I click New Composition I will get my Composition settings and in the Advanced tab I see Classic 3d in the drop down and nothing else. I should probably have the Ray Traced 3D option there right? By the way immediately after creating a new comp I still crash which is the same MO as before.

    Is there a way to get Ray Traced 3D back (I know it’s better)? Can I roll back the update?

    If my Picasso error and crashing is related to the Ray Tracing, is there a way to change these settings without deleted them? For example since I can open AE, in the settings there?

    I want fix this problem but now I’ve got 2 problems.

    As it stands now:

    I’d like to get Ray Traced 3D back from the update deletion (if that is the case) through a roll back.

    And I still need to figure out how to get rid of the Picasso error which is still crashing AE.

  • Walter Soyka

    September 27, 2017 at 8:29 pm

    I think that your installation has somehow become damaged. These are standard plugins that ship with After Effects. They have not been removed in later versions. The Ray-Tracing Renderer is different, not better, than Classic 3D.

    I’d suggest you backup your installation (specifically, third-party plugins, scripts, and any other presets that may be in the application folder), uninstall Ae completely, reboot, and reinstall Ae.

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

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