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Neat Video plugin crash
Hi,
I am using Neat Video noise remover plugin in FCP7on some Apple pro Res 422HQ footage keyed with Boris Chromakey plugin. I keep getting an error message when i render the footage.“Error ! Line: 185
Function:Malloc
Error: Neat Video cannot get free memory block from the operating system (or plugin host).
8294400-byte memory block is requested from 90f4ac53.
Please make more memory available for application and retry.”I then have to Force quit FCP and reopen.
Any suggestions?
I am working on a Mac Pro 2.66 Quad, 8GB memory, AJA Kona lhe
Thanks!Laura
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6 Replies
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It sounds like the memory requirements of both plugins may be more that your GPU or FCP can allocate. I would try denoising first and make a new quicktime clip. Then bring that in and try the chromakey.
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First, if you are working with a second monitor, unplug it, so your GPU will be more free.
If doesn’t works, fallow Michael’s advise and apply the effects in two passes (no problem if you export Unc or Prores).
rafael -
I had same issue. Had to force quit 🙁
Just purchased this plug in and not sure how I like it… -
With the details you are giving about your footage/system/etc, is hard to figure out what’s going on.
rafael -
I found this thread when searching for the same issue. What I did is go into the neat video preferences where it lists processors and GPU cards. I have two GPUs, a GT120 and a GTX285 or some such. The 285 was selected and set to use 100% of the card’s resources. I pulled that back to 80% and it worked fine again.
The weird part is that it used to work fine with these settings, so I suppose a program I was using today must have left something in the memory of the card and refused to let it get purged to make room for neat video? In any case my solution seems to have worked, at least for now. Hopefully some other searcher will find this useful in the future!
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I also found this thread while searching on this bug and had a slightly different fix. My system doesn’t have a compatible graphics card so in the preferences I lowered the default 8 cores down to 6 cores and it no longer crashes on me.
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