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Mysterious Media Offline occurence
We’re working on an animatic in FCP. Our basic process is to take scans into Photoshop, export 1920×1080 images and then bring the numerous images into FCP and do a ‘batch export’ to create five-second quicktimes which we can then edit with. This has worked fine for our previous project, with literally thousands of exports. However, when we started up today, we encountered that a section of files that, when played back, would show the red “media offline” image usually associated with offline media, only… the media wasn’t coming up as offline. We then went to the finder level and opened the quicktimes and the quicktime files were suddenly showing the red “Media Offline” image and not the exported files.
So, oddly the media was technically “online” in the sense that it was there, but something was wrong with the quicktimes. Is it possible for FCP to corrupt a quicktime file like this? Let’s pray that’s not the case, but does anyone have any other ideas?
michaelblack
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3 Replies
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That’s the thing, the media wasn’t offline as far as FCP was concerned. It was that the quicktime files, when opened in quicktime, had the red “media offline” image there.
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I understand why this sounds confusing, but trust me, I’ve been using FCP almost daily since version 1 and I’ve never seen this before.
You’ll have to believe me when I say that I opened the quicktimes in quicktime player. The files were there, with their respective filenames and everything. This is why there was no red line through the clip names in FCP indicating that they were offline, and there was no red line over them in the timeline indicating they needed to be rendered. As far as FCP was concerned, everything was fine.
This is why it’s mysterious. I didn’t even know that Quicktime was capable of this creating the “media offline” image. We have since fixed the problem by basically re-exporting the photoshop tiffs again, so I’m not really looking for a solution. I’m mostly concerned about whether or not anyone else has encountered this and if it’s a serious issue that we should worry about.
michaelblack
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This happened to me once and I think I simply went into my pref’s and emptied the thumbnail cache. Can’t remember at the moment if there’s an option to empty it, or if you have to workaround by choosing a new location. You could always shutdown FCP and go to your thumbnail cache at the finder level and trash it.
Either way, that should restore the proper thumbnails.
HTH
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