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Activity Forums Adobe After Effects My After Effects is closing every time it uses file explorer

  • My After Effects is closing every time it uses file explorer

    Posted by Malique Jones on February 1, 2026 at 10:10 am

    I use After Effects 23. This just started happening out of nowhere. I tried to upgrade to AE 24 bit it just did the same thing. I even tried to reinstall AE 23 but it just did the same thing. I need help

    Rockey klide replied 1 month, 3 weeks ago 3 Members · 5 Replies
  • 5 Replies
  • John Martin

    February 1, 2026 at 10:59 am

    Hey Malique! One easy way to solve this 100% is to restore your Windows system to a previous image, usually there is a bunch of restore points dates 1-2weeks in the past, try reverting your system to one of those and the issue should go away forever or almost.

  • Malique Jones

    February 5, 2026 at 10:07 pm

    I performed a factory reset on my PC the day after my last message, which temporarily resolved the issue. However, the problem has returned. I attempted the suggested steps, but I’m unable to restore to a previous working date because the reset cleared all restore points.

  • John Martin

    February 6, 2026 at 6:01 am

    is your After Effects original? or not?

  • Malique Jones

    February 6, 2026 at 9:32 pm

    Yes

  • Rockey klide

    March 7, 2026 at 7:36 am

    maybe the problem is with the graphic card try to update it and try again

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