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My After Effects is closing every time it uses file explorer
I use After Effects 23. This just started happening out of nowhere. I tried to upgrade to AE 24 bit it just did the same thing. I even tried to reinstall AE 23 but it just did the same thing. I need help
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5 Replies
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Hey Malique! One easy way to solve this 100% is to restore your Windows system to a previous image, usually there is a bunch of restore points dates 1-2weeks in the past, try reverting your system to one of those and the issue should go away forever or almost.
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I performed a factory reset on my PC the day after my last message, which temporarily resolved the issue. However, the problem has returned. I attempted the suggested steps, but I’m unable to restore to a previous working date because the reset cleared all restore points.
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is your After Effects original? or not?
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Yes
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maybe the problem is with the graphic card try to update it and try again
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