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Multiclip Nightmare: General Error/Out of Memory when trying to match frame
I’m an assistant editor on a reality show and am fairly experienced with Final Cut Pro. But I’ve never seen something like this.
At our post house, we have over 30 Macs running FCP7, streaming media off a Xserve/Promise RAID SAN. We create multiclips for everything and have run into some weird bugs.
What’s happening is that mutliclips will all-of-a-sudden be unable to match back to the original multiclip. It gives a General Error then an Out of Memory error. Sometimes, after those errors, FCP immediately quits. When I double click the clip in the timeline, I get the same general error. I can, however, match back to the original media clip. But matching back to the multiclip causes the error.
I can’t pinpoint a cause or common element. It’s happening to different episodes with different editors and different project files & media.
Also, randomly, things will go offline for no reason. And not everything in a timeline, just some things (which makes no sense since everything’s mounted off our one media server). We can reconnect them quickly since the media drive never went offline in the first place. I mention this because but I’m wondering if both of these problems are common symptoms of corrupt multiclips and if there’s a way to fix them.
These timelines have been passed around from story editors to editors to AEs then back to editors, so we’re thinking these multiclips might be getting corrupted through that process. I don’t understand why because everything’s looking at the server and all the Macs are pretty much identical.
What I began to do was recut in each clip on the editor’s timeline with the original multiclip. It fixes the problem but it’s beyond time consuming to say the least. Now that these errors have come up five times in different places, I’m worried we have a widespread problem and if there’s a simpler way to fix/prevent it.
Details:
We transcoded all the DVCPRO tapes with AJA Kona Cards to NTSC ProRes (LT) with plans to online the show once we lock
Everyone’s running the latest FCP7 and Snow Leopard release -
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