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Activity Forums Adobe Premiere Pro Mpeg is a white image

  • Mpeg is a white image

    Posted by Devin Fernandez on December 27, 2011 at 9:47 am

    Ever since I restored my computer with the same windows 7 disc I did the first time I got the computer in Premiere it will not load any mpegs at all.
    If the do go in the video is just a white still no audio, no video.
    Any ideas as to why this might be happening or how to fix this?

    Also I noticed in my windows media player when I play video its extremely glitchy so I just downloaded vlc player.
    Could it be a codec problem causing all this?

    Nick Derrico replied 14 years, 4 months ago 2 Members · 1 Reply
  • 1 Reply
  • Nick Derrico

    December 27, 2011 at 9:12 pm

    Definitely sounds like a codec thing.

    Windows doesn’t really include a whole lot of codecs(although 7 includes way more than previous versions), so chances are some software you had installed previously added those codecs.

    I’m not sure of the solution to your exact issue, but just see if installing more codecs solves the problem first before you start pulling your hair out. Check it and install https://www.mediacodec.org/ and see if that helps.

    Good luck!

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