Motion Menus Won’t Render

[Stan Jones]

Mavericks has been an issue, but I don’t recall this as one of the problems.

What do you mean by “won’t render”? Is the render motion menus option available or greyed out? What is the format of the video for the motion background?

Stan Jones

[Gabe Deloach]

happy to clarify, stan.

i do have the option to run the render, but it instantly provides the error message: “photoshop file error -1”

here is a screenshot of the layer format in case that helps:

they are m2v files made in compressor. again, they render fine when i remove all of the text buttons/layers.

let me know if you need any other info. thanks!

gabriel

[Stan Jones]

The usual culprit in Photoshop -1 errors is filename length or odd characters. Also one report of fixing this where it was an AE generated psd with mov’s as layers” resolved by flattening.

Photoshop -1 was one of the issues for some Mavericks users, but I doubt it applies to you. They were having trouble clicking on menus in Encore. But here’s one of those threads. The linked post suggested some options related to permissions. Use at your own risk: I am not a mac user, and no one responded to that thread regarding success or not.

https://forums.adobe.com/message/6109315#6109315

Stan Jones

[Gabe Deloach]

when you say filename length do you mean with the video files? because they are pretty short already…i can try to make them a few characters long though…

“Also one report of fixing this where it was an AE generated psd with mov’s as layers” resolved by flattening.”

that sentence doesn’t quite make sense. flattening what? the video?

[Gabe Deloach]

i tried making a new project. i made a new menu and linked an m2v video to the background. i tested the preview and it played the background video just fine. once i brought it into photoshop and added a layer of text, saved it, and attempted to preview it in encore the video is no longer rendered, and when i try to render it i get the same error as before.

NOW… i tried rasterizing all of the type and finally encore is letting me render! however, i have a lot of menus so it will take some time before i can try to build the disc. and i am worried the text will lose quality now. will let you know.

[Stan Jones]

Those filenames should be no problem. I once calculated length only to be about 79 including spaces. IF that is the problem, make sure you’re not using slash symbols or such. All that is just a possibility. Paths, I think, have sometimes been an issue, but not generally.

I forgot the beginning quote, and I quoted it because I never understood it either. A psd cannot include a .mov. But there was some process at work that that user believed made a difference. If your psd is not an After Effects export, rule that out.

Stan Jones

[Stan Jones]

Good troubleshooting! Will Encore render a menu that uses elements, other than highlights, that are not rasterized. (I don’t know; curious.)

Stan Jones

[Gabe Deloach]

well, so i opened a new menu which only had video background into photoshop and drew a square with the marquee tool, filled it in with a solid color, and when i opened that preview in encore it worked fine. so that led me to believe that the text is the culprit, and so far it looks like i am right. so what gives? this was never an issue before!

[Gabe Deloach]

ok…so NOW after rasterizing all of the text in the menus i was able to start the build. about 1g into writing to disc encore ejected it. *smashing head on table*

[Stan Jones]

Perhaps Encore has to look back to Photoshop for the font. And rasterizes avoids that. If you add the same font in Encore; same issue?

Stan Jones