Motion 2.1.2 update

[Gary Morris mcbeath]

Sorry for the double post, I didn’t think the first one went through.

Gary

[Jim Kanter]

Have you tried updating through Software Update?

Jim Kanter,
Digital Film Institute
http://www.dfilminst.com

[Gary Morris mcbeath]

Might work, but I don’t have the Mac hooked up to the internet. Have to do all my internet work on a PC, and transfer the updates to the mac with a CD. But thanks for the idea.

Gary

[Carsten Orlt]

You’re not the only one 🙁
I already contacted Apple here in Aus but haven’t heart back.
Luckily I have the edit machine hooked up to the net and can use software update.
Strange one??

[Jim Kanter]

Look in the Receipts folder of the system library. If there is a Motion package, try renaming it and then see if the download works.

Jim Kanter,
Digital Film Institute
http://www.dfilminst.com

[Gary Morris mcbeath]

Thanks Jim, great idea, but I don’t use the Mac on the internet; don’t want to risk it. I use a PC for internet work, and transfer the downloaded files to the Mac on a CD. No internet on the Mac, thus no system update capability.

I have my Apple reseller contacting Apple today to see what gives.

Thanks,

Gary

[Toby Angwin]

I think what Jim is suggesting is that once you rename the receipt, you file that you downloaded at your work PC should install properly.

Cheers,

Toby

[Gary Morris mcbeath]

Toby,

Perhaps I’m confused (happens a lot lately), but I can’t even get the download. After entering the FCS serial number, and clicking the download button, I get the message that “it appears I’ve already downloaded the update”. But I have not.

So, it’s not a question of installing the update on the Mac, but rather I can’t even get the update in the first place.

Or, are you refering to something else I’m not understanding?

Thanks,

Gary