MOCHA File Import Error

[Ross Shain]

In general if Mocha AE does not support your media file, best advice is to use sequential frame exports such as tif or jpeg).
See tech note:
https://www.imagineersystems.com/support/support-faq/#why-is-my-footage-blank-black-white-or-one-frame-long

Please note that Mocha Pro plug-in once and for all solves this “unsupported” media issue as it uses the Adobe host media engine.

Ross Shain
Imagineer Systems
http://www.imagineersystems.com

[Daniel Hetherington]

Same issues here. Started having the issues with one of AE’s updates. QuickTime is up to date. I will try to completely reinstall AE.