mocha camera solver stuck at percentage ?

[Hanna Dean]

windows 7 64
ram 16gb
intel i7 6400k
geforce gtx 750 ti

app installed
afer effects cc 2014
after effects cc 2015
mocha pro 3.2.1
mocha pro 4.1.2
pf track
syntheyes

currently i have after affects closed and running mocha to track and solve a camera , with after effects i have rendered out jpeg sequence so am testing both jpeg sequence and the mp4 video file , when i try and use the camera solve the progress bar % moves when it gets near to the end 90% or 80% 86% being precise it stays there for long time.

[Hanna Dean]

mocha pro

[Hanna Dean]

the original clip .mp4 has been rendered out in jpeg sequence via after effects and its giving issue with both jpeg and mp4 so am scratching my head

[Ross Shain]

It is possible this is a user error depending on the camera solve. I would recommend contacting Imagineer support here:
https://www.imagineersystems.com/support/contact-support/

Ross Shain
Imagineer Systems
http://www.imagineersystems.com