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Missing Timeline Window
My timeline window has totally disappeared. I cannot see any video or audio tracks. My source and record monitors are still there but the timeline has totally disappeared…anyone ever see this? any way to resolve it?
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5 Replies
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Sounds like you may have closed it by accident. Go into the Tools menu. You should see “Timeline” inside. Select that. Cross your fingers.
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wow unreal….you were right and I just spend an hour on the phone with the avid people..thanks so much…
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Been there.
As I’ve often been heard to say, “This damn machine insists on doing what I tell it to do instead of what I’m thinking!”
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You spent an hour on the phone with Avid about this? Surely you spent that time on hold, cuz if they didn’t know the 1st thing to try, as Edit Bay Rat suggested… well… scary stuff 🙂
Bill
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I’ve been shocked in the past by Avid Tech Support’s lack of knowledge. I’m not getting down on ALL of their techs (as many have been very helpful in the past), but there seem to be some who need a little more training before working the phones.
About a year ago, I called Tech Support because of a problem I was having with my audio input (can’t recall exactly what the problem was). I spent about 30 minutes on the phone with a “tech”. Before long he had me crawling around under the console with a flashlight, checking connections, codecs, and all sorts of hardware. His final solution was to have me physically disconnect all of my peripherals, re-boot, reconnect the peripherals, re-boot again, then call him back if it didn’t work. This seemed a little extreme to me, so I called up one of my fellow Editors, and he walked me through a simple process of changing some settings and running some tests, and my problem was solved in about 5 minutes. This is just one of numerous ‘Tech Support’ debacles I’ve encountered over the years. For the money we pay, we should expect a little more knowledge at the other end of the phone.
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