Missing Presets in AME CC

[Steven Pritchard]

Hi, I’m hoping someone can help.

The H.264 and Mpeg presets have suddenly stopped working. They are still visible in the drop down menu but when I try to apply them I get this error message

[..\..\src\Command_Duplicate.cpp-202]. The last three digits change depending on what preset is applied.

I’ve re-installed and updated AME. Those presets are still available and working when exporting directly from Premiere Pro.

Thanks in anticipation.