Missing Deck

[Don Greening]

This sort of thing happens occasionally after an upgrade of the OS or Quicktime. Go to the link below for instructions on how to resolve the issue:

https://docs.info.apple.com/article.html?artnum=301852

– Don

“Please take a moment to fill out your profile, including your computer system and relevant software. Help us help you.”

[Larryw]

I have tried deleting the QuickTime receipts files and that didn’t fix the problem.

System Mac OS X 10.4.9
Dual 2.5 GHZ PC G5
Memory 2/5 GHz DDR SDRAM
FCP Version 5.1.4
Quick Time Player 7.1.5

[Don Greening]

Larry, are you able to connect a video camera via firewire and see if you can capture that way instead of using the deck? At this point it starts to become a process of elimination.

– Don

“Please take a moment to fill out your profile, including your computer system and relevant software. Help us help you.”

[Larryw]

Don –
I have tried the camera too and I get the same result. I can control the camera but can’t capture video or audio. In capture mode I can set in and out points and the camera and deck will search, pause and roll but will not capture.

[Don Greening]

I hould have asked this earlier: Have trashed FCP prefs yet?

https://www.kenstone.net/fcp_homepage/trashing_fcp_prefs.html

Do you know about the free app called FCP Rescue that everyone uses for this purpose? You’ve probably done all this already but I’ve learned to to take nothing for granted when problem solving.

– Don

“Please take a moment to fill out your profile, including your computer system and relevant software. Help us help you.”

[Shane Ross]

FCP Rescue isn’t a stock answer. But one I pull out to solve just the basic FCP strangeness.

Sorry, I haven’t been reading the forums much. Didn’t check them much during NAB (UBER busy) so when I look at my mail and I see 455 e-mails from this board, I just cringed. I deleted them and will start from scratch.

But this weekend is for recovering from NAB. Absorbing all that I learned…dissecting it and figuring it out.

Shane

Littlefrog Post
http://www.lfhd.net

[Larryw]

Yep, I’ve trashed the prefs, and there’s one more thing to add. Just for the heck of it I opened iMovie and you guess it there was the video and audio. I’ve been trying to rule out everything I can. I’m going to try the FCP Rescue. I’ll let you know what happens.

Thanks for you help

Larry

[Don Greening]

[Larryw] “t for the heck of it I opened iMovie and you guess it there was the video and audio”

This a classic symptom of what happens when the OS and/or QT is upgraded and you can’t get audio/video to show up in FCP afterwards but you can in iMovie. I’m not saying that you didn’t follow the instructions from the Apple Knowledge Base article in my first post but perhaps you could do the QT deletions again and make sure you’ve gotten all of them.

Best of luck,

– Don

“Please take a moment to fill out your profile, including your computer system and relevant software. Help us help you.”

[Tim Wright]

Hi Don or anyone else who can help,
I have a dual processor G-5 running OS X Tiger with FCP 6 connected to a Canon XHA1 Hi def camcorder. I’m trying to play out an FCP timeline to my camcorder for the first time through the same firewire I used for effortless capture, but even though the camcorder is set for “HDV in,” the Audio/video settings in FCP say “(missing) Apple Firewire NTSC (720×480).” I have removed and re-installed Quicktime 7.4.1, and also trashed all my preferences following previous posts. Neither has any effect. Any ideas out there?
Thanks,
Tim Wright