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  • Migrating Trapcode Suite to another computer

    Posted by Jenny Conway on August 19, 2021 at 1:13 pm

    Hi! I’ve created a support ticket but hoping to see if I can find an answer sooner. If I uninstall Trapcode Suite on one computer, to move to another computer, will all my presets still be saved? And if so, will they be downloaded when I sign in again or I need to move them manually? (I used (Migration Assistant to move the bulk of my files over). On an iMac Pro running OS 10.15.7) Appreciate it!

    Jenny Conway replied 4 years, 8 months ago 2 Members · 5 Replies
  • 5 Replies
  • Eric Santiago

    August 19, 2021 at 1:41 pm

    Good question and most of the time I forget to do this and have to start fresh.

    I googled this one and found https://www.youtube.com/watch?v=hJ66scLUuZY

    It deals with Trapcode Particular but the steps seem to take you to the other saved presets.

    I am hoping this would help.

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  • Jenny Conway

    August 19, 2021 at 2:06 pm

    Perfect, Eric- thank you! Didn’t see that when I was searching and will check it out now. Thanks so much!

  • Jenny Conway

    August 19, 2021 at 4:41 pm

    Ok, a related weird issue: I migrated all my files, I downloaded the Maxon app and was prompted to reinstall my Trapcode Suite since it was purchased via Red Giant. Installed successfully but now all plugins in Suite are licensed except Particular 🙁 I do own the whole suite but that one appears unlicensed. No online support available from Maxon or Red Giant, & support tix go unanswered. I use it all the time and it’s a huge problem- anyone have a similar issue, and any ideas to troubleshoot?

  • Eric Santiago

    August 19, 2021 at 6:00 pm

    Oh great, that’s going to happen to me soon 😛
    I keep getting that Red Giant pop-up but haven’t done anything about it to date.
    I am on a different workflow so no reason to deal with it yet.

    Hope you find a cure and post back here 🙂

  • Jenny Conway

    August 19, 2021 at 7:10 pm

    Ha, yes, not a great feeling! One tip I read is to download the Maxon app and then be sure to get rid of the Red Giant Manager app- that seemed to help me be able to get the legacy version I needed, but I’m still flailing here!😕 Good luck!

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