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Activity Forums Media 100 Memory Allocation Failure – Can’t Render

  • Memory Allocation Failure – Can’t Render

    Posted by Marcus Warren on June 7, 2010 at 5:16 pm

    I am getting a Memory Allocation Failure problem with Producer v13 that will not allow me to render anything. I also get the Unrecoverable Error box with parameters. I’ll send that information off to the Media 100 techs, but thought that I would try here first. I don’t have the error code handy.

    At this point I can edit, I just can’t render. Trying to render gives me the Can’t Render All because of a Memory Allocation Failure flag and the Unrecoverable Error box. After I closed the box and flag M100 shuts down. I can reopen and edit, but trying to Render or Render All gives me the Memory Allocation Failure flag and the Unrecoverable Error info box.

    I noticed that on an discussion thread on this forum from earlier this year there was never a resolution to that individual’s Memory Allocation Failure problem.

    I have a MacBook Pro with 4GB RAM and Leopard 10.5.6.

    Thanks for your help

    Matt Mullen replied 15 years, 11 months ago 2 Members · 4 Replies
  • 4 Replies
  • Matt Mullen

    June 7, 2010 at 5:23 pm

    Marcus,

    I would start by trashing preferences and rebooting the machine then trying again.

    To delete prefs: Navigate to the Mac HD> Users> Current User> Library> Preferences.

    In here locate and delete the Media 100 and/or media 100 Suite preferences
    folders.

    Also there should be some files that begin Com.Media100. Delete all of
    these except the com.media100suite.Registration.plist file.

  • Marcus Warren

    June 7, 2010 at 6:35 pm

    Thanks. I attempted to do that yesterday but I did not go into the Users>Current User file. I went through another folder to Preferences and did not see any com.Media100 files. Thanks for giving me the correct pathway. I’ll let you know if it works.

  • Marcus Warren

    June 8, 2010 at 6:22 pm

    Thank you, Matthew. Deleting the Preferences files did the trick it seems.

  • Matt Mullen

    June 8, 2010 at 6:27 pm

    Glad to hear, let me know if it comes back up or if you need anything else.

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