Media100i crashing

[Accountneedsrealnameupdate]

Is there an error message?
Is it crashing during the audio portion of the export?
If so, does video only work?

[Jim Mclean]

Is there an error message?
The screen darkens and the message says to restart the computer.

Is it crashing during the audio portion of the export?
If so, does video only work?

After your questions I was able to export just the video. Then when I tried to export just the audio the computer crashed.

Thanks for your help! Jim

[Arthur Dent]

“The screen darkens and the message says to restart the computer. ”

That sounds like a OS X kernal panic – How ’bout more of you system details: OS version, QT version, M100 Software Version, Hardware your using etc.

“I was able to export just the video. Then when I tried to export just the audio the computer crashed. ”

sounds like a corrupted audio file – try exporting audio portion of time line in sections (create a range) and see where it crashes, then you may be able narrow it down to the specific audio clip by shrinkig the range that crashes

HTH
A.D.

[Christopher Kinsman]

Hey Jim, Had that happen to me on my G4 dual 1.42 – OS10.3.9 – M100 8.2.2 It ended up being a bad audio file that I played Bob Barker’s “Higher or Lower” guessing game with till I could single out the little turd! Hope you’re able to get it going! Kind Regards, Chris K.