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Media Unrenders Itself
Hi
I have been running Avid Xpress Pro 4.0.1 and have been finding that recently it has been crashing and displaying the ‘Exception’ message. On restarting, I have been finding that some of my sequnces have become unrendered.
Has anyone experienced anything like this before?
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3 Replies
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This is probably due to the crash. I would focus more on what the crash is then it coming up unrendered.
Do you have the exact error, and under what circumstances it crashes?
A full list of system specs would also be helpful.
-Matt
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This is the error:
‘AN ACCESS_VIOLATION exception occured. For more info see the error log: c:\programfiles…..’
The log reads like this:
AVID SYSTEM DUMP – Mon Dec 14 19:05:49 2009
________ Memory ________________________________________________________
numPtrs: 313156
numHdls: 10882
totalPtr: 0x0ac180ef (180453615)
totalHdl: 0x000d11f8 (856568)________ Current Program Stack _________________________________________
7C90E514 0013E194
7C802532 0013E1A8
603D3292 0013E1BC
6039BB78 0013E24C
6039C386 0013E4FC
603A9DFA 0013EB24
77C2224D 0013EB54
77C224AF 0013EBB4
77C22558 0013EBE4
77C22822 0013EC1C
7C9032A8 0013EC40
7C90327A 0013ECF0
7C90E48A FFFFFFFF________ System Configuration __________________________________________
System software: Windows NT Version 5.1 Build 2600 Service Pack 2
Processor type: Unknown Platform
Physical Memory: 1023 MBytes; Virtual Memory: 2047 MBytes
User name: Superstar
Application info: Shadowfax_NT_R1660________ Processes Currently Running ___________________________________
________ WindowList ____________________________________________________
________ Binary Modules Loaded _________________________________________
________ Device Drivers Loaded _________________________________________
It appears to crash like this randomly; sometimes when I’m trying to access footage from another bin in another project or when I simply try and put a dissolve or resize on a clip.
I have to restart Avid then I find my sequnces unrendered and sometimes large chunks of media offline…
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It sounds like you may have some corruption somewhere in the timeline or media.
Have you trashed the Media Database files?
Here are some links to help you troubleshoot corruption:
https://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=268935
https://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=268209
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