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  • Media unlinking in Productions

  • Joe Bender

    July 20, 2021 at 1:55 pm

    Hi All — I’m working on a feature doc and have the film set up as a Production following the recommended procedures, with separate projects for media, each timeline in its own project, etc. I’m encountering a strange issue when whenever the editor opens a media project, e.g. the bin containing music, lots of other media becomes unlinked. This seems to happen regardless of whether the media project in question was last opened on the same computer or on a different one. Any ideas why this might be happening and potential fixes?

    Many thanks in advance for your insight!

    -Joe

  • Eric Santiago

    July 20, 2021 at 2:29 pm

    Specs?
    PC or Mac?

    Do the files have their extensions?

    Are the suspect files on the same drive?

    What kind of drive?

  • Joe Bender

    July 20, 2021 at 3:41 pm

    This Production is on Premiere Pro 2021 across several macs, ranging from 16-core new Mac Pro to 12-core 2013 Mac Pro and several iMacs. Data is stored on a QNAP NAS over 10gbE. Media cache database and media cache are local to each machine, render files are stored on a flash network volume.

    I’ve just had this recur on one of the iMacs — I opened a project within the Production that I was working on with all media linked yesterday afternoon and all the media is unlinked. The network volume is mounted and files are linked in other projects open in the Production.

  • Eric Santiago

    July 21, 2021 at 12:55 pm

    That is strange.

    We use a Synology Rackstation RS2416 NAS over SMB/AFP.

    Never had issues using RED RAW, Canon, and Panasonic EVA clips.

    This is shared across four workstations a mixed bag of 2019/2013 MPs.

    When the project gets heavy, we move it locally to a high-speed SDD option.

    Same with FCPCX/Avid projects due to their requirements.

    Adobe Premiere and After Effects are the only apps that work great over the network.

    How about OS?

    Are all workstations using the same?

    We currently have luck with High Sierra, Mojave, and Catalina.

    Do you have issues with files losing their identity?

    This has happened a few times with Canon files 😛

  • Joe Bender

    July 21, 2021 at 2:21 pm

    It looks like the issue is with moving from one drive to another. Media files have to be relinked for each project file in the Production individually. So you can have one project file open with all media linked, and then you open a second project file in which the media is unlinked. What I think is happening is that Premiere then has two conflicting paths in memory for each piece of media, and makes you relink all the affected files, even if they were correctly linked a moment ago.

    So far the only solution I’ve found is to open each of the project files in the Production in turn and relink each of them. Which means you wind up relinking all the media multiple times, a huge pain when you have a big archival-heavy film!

    Wish there was a way to relink all the media across the Production at once instead of piecemeal!

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