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Activity Forums Apple Final Cut Pro Legacy Media Manager: “Unknown Error trying to reconnect…”

  • Media Manager: “Unknown Error trying to reconnect…”

    Posted by Jesse Gordon on October 22, 2007 at 6:43 pm

    Hi –

    I am experiencing some serious Media Manager frustration in FCS2.

    I am trying to archive a project to hand off to a client.
    I really just want to COPY media to new location and DELETE UNUSED media.

    I keep getting the message:

    “An unknown error occurred while trying to reconnect clip X to the new offline file.”

    I have done all of the usual stuff: Make clips independent, paste timeline into a new sequence in a new project, etc.
    I do have multiclips.

    I tried Media Managing an offline project hoping to then reconnect the media and do the COPY/REMOVE but no matter what I’ve tried I keep getting this “unknown error” message.

    I have never had any problems performing this operation using FCP 5 and I am now at a loss.

    Any suggestions, insight, or workarounds are greatly appreciated. Thanks

    -Jesse

    Paul Whishaw replied 15 years, 9 months ago 6 Members · 14 Replies
  • 14 Replies
  • Jeremy Garchow

    October 22, 2007 at 7:48 pm

    Have you tried the ‘Move’ function of Media Manager?

    Jeremy

  • Jesse Gordon

    October 22, 2007 at 7:54 pm

    The project is enormous and I don’t have enough space available to move it over …

  • Jeremy Garchow

    October 22, 2007 at 7:58 pm

    Perhaps that’s why you are getting errors, you are running out of disk space. If you can’t fit the project on to the drive you are going to use, then it’s kind of useless.

    Make sense?

  • Jesse Gordon

    October 22, 2007 at 8:32 pm

    Thanks for your reply Jeremy –

    This project currently takes up over 2.5 TB in space.

    My goal is to hand the client a slimmed down version for archiving purposes. Media Manager claims this will be 25 GB which sounds about right for a 1 hr show.

    The plan is to hand over the new, Managed 25 GB project on a separate drive to the client, while the original bloated version remains intact until the dust settles.

    I have a fair amount of storage available, but not 2.5 TB!

    AND, since I get this error even when I am simply trying to make an offline version of the project, with no disk specified, I am pretty sure that disk space is not the issue here.

    Since I have never had this problem in the past, I am wondering if this is yet another bug in FCP6.

  • Jeremy Garchow

    October 22, 2007 at 8:38 pm

    You should try the move function with with the Firewire drive hooked up and move the project from there to the firewire drive with at least 25GB free by pointing the media manager to that drive. The point of this is NOT to copy the 2.5TB but to move exactly what you need with handles, and it sounds like the Media Manager is telling you that it’s going to be 25GB which is a good thing as it seems to be working.
    Jeremy

  • Jesse Gordon

    October 22, 2007 at 9:49 pm

    Wont a MOVE with Delete Unused remove the original file from its original location? I do not want to do that??

  • Jeremy Garchow

    October 22, 2007 at 10:01 pm

    You know, after rereading your first post, I think the problem is the multiclips. Someone just brought up in another post that media managing muticlips with FCS2 is busted. The solution was to match frame back to the original footage and over-cut that into the sequence. Media Manager seemed to work fine after that as the clips were no longer multiclips at that point.

    You want the Copy function, not the Move function. You are right.

  • Jesse Gordon

    October 22, 2007 at 10:08 pm

    Yeah I read those threads as well.
    Someone had suggested the workaround of making an offline project to remove the multiclips but even that caused MM to give me an error.

    I’m trying to avoid matchframing all of the shots because there are literally hundreds of them in a 1 hr show, but there may be no other choice. Thanks for your help

  • Jeremy Garchow

    October 22, 2007 at 11:09 pm

    [Jesse G] “I’m trying to avoid matchframing all of the shots”

    Yeah, that is a pain in the a$$. Have you tried exporting an XML and then importing that in a new project, capturing just that sequence and give the folks that media?

    Jeremy

  • Arnie Schlissel

    October 23, 2007 at 1:04 am

    [Jesse G] “”An unknown error occurred while trying to reconnect clip X to the new offline file.””

    So, tell us about clip “X”.

    Arnie
    Now in post: Peristroika, a film by Slava Tsukerman
    https://www.arniepix.com/blog

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