Media Manager fails to load error (7.0e patch)

[Jacob Hobbs]

I also noticed that during the patch procedure, it hung at the very end. So I ended the windows process, and then it said it finished patching.

All the other patches for DVD Architect and Cinescore also hang at the end. I have to manually kill the process. Anyone know what is going on?

[Rick Mac]

Take a look at this link.

https://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=1297&p_created=1122931068&p_sid=6PSEnkKi&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD05ODksOTg5JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1

Hope that helps you.
Regards, Rick.

Rick Mac
Director of Audio Production
TCT Network – Directv 377

[Jacob Hobbs]

Well I tried your suggestion, but no luck. It now says “MSSQL$SONY_MEDIAMGR service does not exist…..”

The service is not shown. How do I reinstall this service?

[Rick Mac]

I would suggest that you contact Sony Tech Support.
Perhaps they can shed some light.

Regards, Rick.

Rick Mac
Director of Audio Production
TCT Network – Directv 377

[Edward Troxel]

The Media Manager is a separate install that is automatically started once Vegas is installed. It can also be uninstalled separately. If you look in the Add/Remove Programs under the Control Panel, you’ll see two media manager entries there. BOTH should be removed to be totally uninstalled.

If you look in the Program Files\Sony Setup\Vegas 7.0 folder, you should be able to find the Media Manager installation in a separate folder and install it separately. If it does not work, you’ll need to go through the various tips given by Sony Support and/or contact them directly.

If you’re on Vista, that could be the problem as well. There have been some workarounds for Vista posted that could be tried.

Edward Troxel

[Todd Geer]

I got my chronic SONY_MEDIAMGR2 install error figured out. If you’re still having trouble and need help, ping me. toddgeer@yahoo.com