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Activity Forums Adobe Premiere Pro Media Encoder Unknown error… ?

  • Media Encoder Unknown error… ?

    Posted by Francois Driessen on January 26, 2013 at 4:51 am

    Hi there, guys. Hope someone in the herd can help me with this.

    I’ve cut a spot using .MTS and ProRes .mov directly in the Premiere Timeline. I have full playback and all is well with the media in PP. However after adding my sequence to the Media Encoder cue, when rendering it gets stuck just after start and then gives me the “Unknown Error” with a failed encode.

    I’ve trashed PP & ME’s preferences. Deleted Media Cache Files and Cache database. But no joy…

    Any advice would be greatly appreciated. The clock is ticking on this one… 🙁

    Francois

    FireTrigger Inc.
    https://firetrigger.com

    Francois Driessen replied 13 years, 3 months ago 4 Members · 8 Replies
  • 8 Replies
  • Chris Detjen

    January 26, 2013 at 3:53 pm

    I encountered this in a project a while ago that had a variety of codecs, graphic overlays and blending modes. I think what ended up being the culpret was a corrupt video clip in a montage. Whenever Media Encoder got to that point it would give that Unknown Error pop up. We had deconstruct to get to that point. We’d render a small portion of the video as “pt01.” If that succeeded we moved forward and exported another small portion until we got to the error. That helped up pin point where the problem was in the sequence. Not sure if that helps at all.

  • Angelo Lorenzo

    January 26, 2013 at 9:53 pm

    Are you using adjustment layers? I’ve had encoding crashes when using transitions like cross fades on them. It’s a place to start.

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  • Francois Driessen

    January 26, 2013 at 10:58 pm

    Interesting. I’ll give it a try…

    Francois

    FireTrigger Inc.
    https://firetrigger.com

  • Francois Driessen

    January 26, 2013 at 10:59 pm

    No adjustment layers. Straight forward cuts with standard (non-variable) speed changes only.

    Francois

    FireTrigger Inc.
    https://firetrigger.com

  • Ivan Myles

    January 27, 2013 at 5:33 am

    If you are using compressed audio, try swapping out with wav files.

  • Francois Driessen

    January 28, 2013 at 3:25 pm

    Tried it. Unfortunately that did not help in this case at all.
    I’ve exported the project to AE and was able to render out from there just perfectly… So I don’t believe wonky media is the culprit here. THis is definitely a PP / ME disease…

    Francois

    FireTrigger Inc.
    https://firetrigger.com

  • Francois Driessen

    January 28, 2013 at 3:29 pm

    I was. But I’ve removed it from the timeline to test. No joy… 🙁

    Spoke to a friend who are having render issues from AE with AI projects embedded over the weekend. He was able to port his project to 5.5 and that rendered out fine… What’s going on with CS6 rendering, Adobe? Is it just me that’s experiencing this here?

    Francois

    FireTrigger Inc.
    https://firetrigger.com

  • Francois Driessen

    January 28, 2013 at 4:09 pm

    I’ve updated the cuda driver for my Quadra4000. And also unistalled & updated to BMDesign DesktopVideo driver 9.7
    Restarted and all is back to life. Seems like it’s either a CUDA issue. or a BMD codec / driver issue that thankfully got solved by the latest versions… Yiy!

    Thanks for your input guys. Enjoy safe pasture…

    Francois

    FireTrigger Inc.
    https://firetrigger.com

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