Media encoder problem

[John Young]

You might have to be more specific with “pieces were missing” and “video was messed up”, before we can help too much.

http://www.johnathanyoung.com

[Todd Kopriva]

Other details that would help: operating system, version numbers of applications, kinds of input media, export settings.

Also, please note whether you’ve applied recent updates.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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[Philip Hepler]

In Media encoder while it is rendering a part were a person is talking is gone(it says media missing)and a later clip where a person is laughing is messed up(wrong part of the clip and it freaks out like skips around)would it help if I showed you the video?

[Todd Kopriva]

Please answer the other questions that I asked.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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[Philip Hepler]

operating system is windows 7, Adobe Premiere Pro CS4, the imported media is .mp4, and the export settings are… well since I don’t know exactly what to give you I hope this is enough.
(I only messed with the video settings)
Format: H.264 with multiplexer on .mp4
Bitrate encoding is VBR,pass 1 with bitrate at 3.

[Todd Kopriva]

> Adobe Premiere Pro CS4…

If you choose Help > About Premiere Pro, you can see the exact version number. Is it 4.2.1? If not, please install the most recent updates (Help > Updates) and try again.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
———————————————————————————————————

[Philip Hepler]

THANK YOU!!!! AHHHH IT’S FIXED! finally! it was driving me CRAZY! thank you soooo much!