Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro Media Encoder-Not Working-Weird Issue

  • Media Encoder-Not Working-Weird Issue

    Posted by Greg Jones on May 15, 2013 at 5:51 pm

    Having a really strange issue. I cannot seem to import anything into Media Encoder. If I export out of Premiere, or even import into Media Encoder nothing happens. Anyone else experience this?

    Greg Jones
    D7,Inc.
    Orlando,FL.

    Greg Jones replied 12 years, 11 months ago 4 Members · 8 Replies
  • 8 Replies
  • Kris Merkel

    May 15, 2013 at 6:20 pm

    Try re-booting your system and repairing permissions if you are on a mac.

    “Think of everything in terms of building capacity.”

    Kris Merkel
    twitter: @kris_merkel
    Product Manager, Flanders Scientific Inc.
    http://www.shopfsi.com
    Co-Founder, Atlanta Cutters Post Production User Group
    http://www.atlantacutters.com

    2.2Ghz MBP core i7
    16Gb RAM
    CS6/FCP7
    AJA T-Tap
    AJA IO XT
    FSI LM-2461W/CM-170W



  • Ryan Holmes

    May 15, 2013 at 6:36 pm

    Additionally, have you cleaned out the “Media Cache Database” recently?

    Have you tried:
    (1) Queueing a file for export from within PPro to AME
    (2) Opening a PPRo project file from within AME and choosing the sequences you want to export
    (3) Dragging and dropping sequences from PPro to AME

    Ryan Holmes
    http://www.ryanholmes.me
    @CutColorPost

  • Greg Jones

    May 15, 2013 at 6:51 pm

    How do you clean out the Media Cache Database? I’ve tried the other things listed.

    Greg Jones
    D7,Inc.

    Greg Jones
    Orlando,Fl.
    https://www.d7-inc.com

  • Greg Jones

    May 15, 2013 at 6:51 pm

    Tried all of the above, without luck.

    Greg Jones
    D7 Inc.

    Greg Jones
    Orlando,Fl.
    https://www.d7-inc.com

  • Kris Merkel

    May 15, 2013 at 6:54 pm

    Preferences, media, Media Cache database “clean”

    Is the option to export media greyed out, or when you select it nothing happens?

    “Think of everything in terms of building capacity.”

    Kris Merkel
    twitter: @kris_merkel
    Product Manager, Flanders Scientific Inc.
    http://www.shopfsi.com
    Co-Founder, Atlanta Cutters Post Production User Group
    http://www.atlantacutters.com

    2.2Ghz MBP core i7
    16Gb RAM
    CS6/FCP7
    AJA T-Tap
    AJA IO XT
    FSI LM-2461W/CM-170W



  • Ryan Holmes

    May 15, 2013 at 6:55 pm

    Preferences –> Media –> Clean Media Cache

    A reinstall may be necessary if all options are exhausted…..?

    Ryan Holmes
    http://www.ryanholmes.me
    @CutColorPost

  • Joseph W. bourke

    May 15, 2013 at 7:25 pm

    One other thought, although you don’t say whether you’re on a Mac or PC. I now and then, when I’m doing a lot of encoding, run into multiple copies of AME and other Adobe software (QT encoder) running. On the PC, I go into the Task Manager, and manually close down the multiple running applications, and it seems to get its’ brain back. Rebooting should also do this, though.

    Joe Bourke
    Owner/Creative Director
    Bourke Media
    http://www.bourkemedia.com

  • Greg Jones

    May 16, 2013 at 12:05 pm

    Thanks for all the advice. I ended up uninstalling CS6 and reinstalling. Everything magically works now.

    Greg Jones
    Orlando,Fl.
    https://www.d7-inc.com

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy