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Media Encoder is Angry and won’t export
I am running Premiere Pro CS4 on a win7 pro (64 bit) with a caldigit RAID storing my media. Every time I try to render a large (1/2 hour) HDV/SD (mpeg/avi/PSD/wav) mixed project media encoder causes a full system freeze or a full shutdown. (short projects, those under 10min render fine) When I restart the encoder log shows either error compiling movie: unknown error or could not read from the source. Please check to see if it has been moved or been deleted.
Is anyone else experiencing similar problems? Is this a hardware problem or software problem?
Any ideas or input would be greatly appreciated.Thanks.
Jake Williams
Win7
Intel Quad@ 2.5ghz
8GB RAM
hd element RAID 5 -
5 Replies
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If you are in 32 bit you def need to break it up into multiple sequences. You also need to make sure that the cache folder you are rendering to is not set to read only or protected and has plenty of room to store the media cache for the render.
If you have 64 bit, I think it would have to be that you are doing HD and you need to break it into multiple sequences or it will cause an error. CS4 only allows a certain amount of data to be tied up before it crashes.
“Oop, I think my render is done!”
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Hi Ross,
I am running 64 bit and would agree with you about exporting in pieces however I have exported my problem sequences many times in the past week (previous project versions will not export either). Nothing has changed about my system profile.
I will give a shot at exporting in pieces though.
I was making final changes to my VO track and trying to export. I started experiencing crashes in encore every time I imported an .m2v too so I think maybe a reinstall might be needed.
Thank you for your ideas.
Jake Williams
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A good idea would be to run dianostics on your drives you could have a bad sector somewhere, either where a file is being cached or on a source drive.
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Did you figure out what was the issue?
“Oop, I think my render is done!”
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Hi Ross,
Actually I did get it figured out. I ended up reinstalling the OS and CS4 and running tests on the RAM and MB. It looks like the motherboard is malfunctioning and will need to be replaced. Thank you for helping me to troubleshoot the problem. Any I have been looking at this motherboard
https://www.newegg.com/Product/Product.aspx?Item=N82E16813128358
The videoguys website recommends gigabyte motherboards and I couldn’t find anything overtly negative or positive about how they interact with CS4.
Any recommendations?
Jake Williams
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