-
Media Encoder CS4 Freezing, Crashing
Every time I attempt to export a sequence from Premiere Pro using Media Encoder the status bar will progress for a few seconds, then the computer will freeze or completely crash. I’ve tried this with exporting a 5 second clip of text to simple .AVI to complex sequences full of different format HD files to H.264 all with the same result. The computer crashes or freezes.
I’ve been monitoring my computer and the processor and memory are not being overtaxed. Event Viewer shows no errors in regards to any Adobe software. I’ve made sure I installed all Adobe updates, and when that didn’t work, I reinstalled Production Premium and got the same result.
I’m running Production Premium CS4 on a Windows 7 RC machine with an intel i7 and 6 gig of memory. I ran memtest and prime95 to make sure that there are no problems with the hardware on my computer. As far as I can tell it seems to be a software issue.
Anybody know of any solutions to this problem? Any help is much appreciated. Thanks!
Dan
-
2 Replies
-
One may be to go back to an OS that’s is supported by Premiere.
Most drivers and the OS itself are in beta, so that’s sure to cause issues in the long run.
Vince Becquiot
Kaptis Studios
San Francisco – Bay Area -
Hey Dan,
I just responded to an older post of a similar message. Here’s the post I submitted for the other post:
I haven’t had encoding issues since the Adobe Premiere 5.5 days.
Media Encoder, in my opinion, is one of the best things that Adobe has done to make the CS Suite more integrated.
I still think that there’s a long way to go with it though. It would be nice to batch export from all programs in the Master Collection through the Media Encoder so that you can still work on other elements of your projects in their respective programs. Batch export photos with watermarks from Photoshop, multiple vector exports from Illustrator, rendering to DVD from Encore, etc. It would allow you to use a program, set up the export, close the program, jump into another program and work, and then start your batch export list either while you are working in another program, or when you step away from your desk.
With a recent video project of mine, my export kept freezing. I tried loading the project onto an external drive and attempted the export on 2 other PCs in the office. All PCs are running the CS4 Master Collection and all with different update versions. One is a mat leave staff member’s PC which hasn’t been used in 9 months and the other is our stand alone encoding machine which hasn’t been used in 2-3 months. Since I use my PC for editing video everyday, I figured that if it’s an update issue, then one of the other 2 machines should be able to export the video without any issues.
After trying the export on the other 2 machines with the freezing in exporting at different points in the video, I decided to assume that the project file has somehow become corrupt. It opens fine on 3 PCs, plays on the timeline fine, allows me to continue to edit fine, but freezes during the export process. There’s obviously some dead frames that are causing the encoder to give up all hope of rendering.
With the assumption of project file corruption, here’s how I solved the problem:
1. Create a new project with your desired settings
2. Import the project that you’ve spent hours on (in most cases)
3. Select the “Selected Sequences” option
4. Wait for it to open that project and you should get a list of all of the library elements from that project. Select your sequence(s) and click “ok”
5. Open the imported timeline and try to export itThis worked for me. I don’t claim to know everything but it’s definitely worth a try before you spend hours re-editing.
Damien Mustaphi
Interactive Multimedia Producer
http://www.damienmustaphi.com
Reply to this Discussion! Login or Sign Up