Media Composer won’t open

[Michael Kammes]

I’d uninstall ALL old versions of MC and supporting software. EVERYTHING. There should be an Avid uninstallers folder (Mac), which contains uninstallers for all of the apps. If on a PC, make sure you uninstall ALL mentioned of Avid from the Control Panel. Then reboot, prior to installing the version you want to use. Once installed, reboot once more.

If you bought support from Avid, you get free updates for the length of the support contract. If a student, you get 4 years free updates. Contrast to FCS, where you need to buy the next rev bump up, and there exists no free upgrade contract. I believe Adobe is similar as well.

Ain’t no free lunch – the people who make the software you use to make money need to survive as well, IMHO.

~Michael

.: michael kammes mpse
.: senior applications editor . post workflow consultant
.: audio specialist . act fcp . acsr
.: michaelkammes.com
.: twitter: @michaelkammes
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[Dan Marlow]

5.5 is a paid update. There are patches available at the download centre which are free. 5.0.3.8 etc…

[Barry Mcqueen]

I am on a PC. The machine is not connected to the internet and the only alteration I made was to load Media Composer 5.5. I have since removed it and all Avid programmes. I have swithched the machine off overnight re-loaded Media Composer 5.03 and can’t get it to open.
I have MC5.03 also on a slower machine. Too slow to use really and I have tried copyimg from the other macine and overwriting on the proper machine the CorUtils.dll (3 of). Still to no avail.

I understand that Avid have o eat but if you had experienced their performance when dealing with PAL SD Footage in Xpress DV you may wish that they starve.

Thanks anyway I’ll keep trying.

[Jeff Greenberg]

Really re-read what Michael Kammes said.

Run the Avid uninstaller. For everything. Make sure there’s no trace of their software. Then try reinstalling 5.0.3

Best,

Jeff G

Apple Master Trainer | Avid Cert. Instructor DS/MC | Adobe Cert. Instructor
————
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[Dan Marlow]

I would also suggest, trying to start it with no media drives or peripherals attached.

[Barry Mcqueen]

A lovely German lady, Kristina, supplied the solution on Avid’s own forum.

I had to go into the registry and make a few alterations.

Thanks all.

[Michael Kammes]

Excellent to hear!

Would you mind posting the link to the solution here so others may benefit?

Thanks!

~Michael

.: michael kammes mpse
.: senior applications editor . post workflow consultant
.: audio specialist . act fcp . acsr
.: michaelkammes.com
.: twitter: @michaelkammes
.: facebook: /mkammes

Hear me pontificate: Speaking Schedule .

[Barry Mcqueen]

SOLUTION

https://community.avid.com/forums/t/97313.aspx

Hi,

did you install the core service from here?

C:Program FilesCommon FilesAvid

If this does not help, I would try to make a complete uninstall (think about backup) including all patches, digidesign audio drivers, sentinel protection.

AVID also suggest deleting all folders named “AVID” in c:program files and c:documents and settingsall usersdocuments

And the following regestry entries:

– HKEY_LOCAL_MACHINESOFTWAREavid

– HKEY_LOCAL_MACHINESOFTWAREAvid TechnologyAVX Plug-ins

reboot the system

Then try to install your 5.0.3 again, after that the patch you were running before (I´m happy with 5.0.3.7r).

Good luck!

Kristina