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  • Media composer Crashing on Launch

    Posted by Anne Decorte on June 27, 2019 at 12:59 am

    Hi,
    I upgraded to Media Composer 19.6.0.52395 a week ago — everything was fine until today when it crashed, had to force quit, then the crash report app quit, now MC freezes part way through starting up.

    I have restarted; shut down and restarted; reset my permissions; uninstalled and reinstalled MC; removed all external drives, and the problem still persists:
    Exception: SYS_ERROR
    and the way is to force quit.

    What gives, Media Composer? Is it because you know I left you for Premiere and am only visiting for this one project??

    iMac (Retina 5K, 27-inch, Late 2014)
    Processor: 4 GHz Intel Core i7
    4 GHz Intel Core i7
    Memory: 32 GB 1600 MHz DDR3
    Graphics: AMD Radeon R9 M295X 4 GB

    Any help kindly appreciated,
    Thanks,
    Anne

    Rommel Villa replied 6 years, 1 month ago 2 Members · 2 Replies
  • 2 Replies
  • Anne Decorte

    June 27, 2019 at 1:29 am

    I will add:

    It freezes when it gets to “Initializing Media Streams Management”.

    Forgot to say, obviously the first thing I did was delete “msmFMID” and “msmMMOB” files

    I am not using AMA media but I read somewhere to amend the name of the AMA Management folder with _OLD so I did that — didn’t help.

    Thanks again

  • Rommel Villa

    July 27, 2020 at 11:26 pm

    Hi Ann,

    Did you ever find out the solution to this??

    I’ve been having the same issue and was wondering if there’s a fix :/

    Best,

    Rommel.

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