Media 100i not opening…. help?!

[Andy Taplin]

I’ve had a similar problem with M100 not opening – but it’s intermittent and random.

It normally begins to misbehave after working in AFX.

Usually if you leave it overnight it then starts up in the morning!

Makes no sense to me and I’m just living with it. I’ve found that if I create a new user i can open M100 that way. I’m resigned to this until the move to HD next year.

[Arthur Dent]

when was the last time you tried to contact media 100 about this transfer issue? 2005? That was probably still under optibase.

If you’re in the states, try calling them, this number was on their website 800.922.3220

A.D.

[Toruwatanabe]

Hey dave, l still need further contact info from you to pursue the option you offered.

[Toruwatanabe]

AS far as I can tell it’s the same, though thank you enormously for providing the #. Before I can get anyone on the phone I have to enter my “Platinum Contract Number”.

[Andrew Mehta]

I assume all the support contact info you need can be found on the website? http://www.media100.com

Have you tried some of what’s been spoken about first, however?

I.e.:

1) Does reverting back to the old Quicktime solve the problem? (Dave has already admitted Media100i doesn’t work with the latest Quicktime)

2) What about the other person’s advice of leaving it a day and/or creating a new user account to login from, and then running the program?

It shouldn’t cost you anything to look into those two points at least.

[Floh Peters]

[Ajmetz] “1) Does reverting back to the old Quicktime solve the problem? (Dave has already admitted Media100i doesn’t work with the latest Quicktime)”

Dave actually said that they don

[Floh Peters]

[ToruWatanabe] “Hey dave, l still need further contact info from you to pursue the option you offered.”

I think you can find Dave

[Andrew Mehta]

^_^ Okay, I stand corrected.
Am still using 7.5 and OS9, and despite dual booting to OSX, am not familiar with 8.2.3 or the latest Quicktime.
Thanks for correcting my oversight.

[Andrew Mehta]

..although even if I misinterpretted Dave, I’d still work by elimination, and try free suggestions first, before resorting to paying for tech support. But it’s all down to time vs money.

[David Colantuoni]

Thanks Floh. ToruWatanabe, contact me if you still need some help. Sorry I was off line yesterday and didn’t see your post.

Dave