Media 100 won’t launch

[Matt Short]

I took a shot and emailed my problem to customer service at M100 (to try to save the $200 a day support fee). They told me to install Panther and all will be fine. So I guess I’ll buy the OS again and see if that works. I saw below in other posts that people weren’t having any trouble with Tiger or Quicktime7. I wonder, was M100 already installed when they upgraded or did they install M100 under Tiger?