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  • media 100 trial set up

    Posted by Elimelech Mor on November 9, 2009 at 8:22 am

    Hi,
    when I try to open the trial version
    I got this massage:
    Could not create the main player
    because a program error of type –
    19030 occurred.
    Anyone have the solution?
    Thanks
    zamor

    Wickham Strub replied 16 years, 6 months ago 3 Members · 5 Replies
  • 5 Replies
  • Floh Peters

    November 9, 2009 at 10:56 am

    Which version of the trial are you using? Which OS? Which QuickTime version? What kind of hardware? Any I/O hardware in the system (Aja, Matrox, BlackMagic)?

  • Elimelech Mor

    November 9, 2009 at 11:19 am

    Hi,
    I’m using Media 100 version1.1.1.
    Mac os 10.5.5,
    QuickTime 7.6.4
    MAC PRO 2X3GHZ, ME -8GB 800 MHZ
    BLACKMGIC DECKLINK HD EXTREME
    Thanks
    zamor

  • Wickham Strub

    November 9, 2009 at 1:01 pm

    What slot is the card in?

    Is this is a “clean” install of M100 or did you have something else running in there prior?

    What software version from Black Magic are you running? Should be v7.3.2.

    What vintage is your HD Extreme card? BMD has a history of reving their cards often, so it’s possible you’re using one that’s just a little bit older than those we’ve tested with thus far.

    The other thing that catches my eye is the OS. Is there a reason you’re staying at 10.5.5? If not, you may want to try updating to 10.5.8 (and whatever Software Update offers).

  • Elimelech Mor

    November 9, 2009 at 5:56 pm

    Thanks!
    I update the blackmagic decklink
    and all ia well!
    Thanks again
    zamor

  • Wickham Strub

    November 9, 2009 at 6:23 pm

    Great news!

    Post back after you’ve had some time with the system up and running to let us know how the config is working out for you.

    Of course I know it works well (we’ve been testing it for months) But lot of people are interested to hear first-hand reports of Blackmagic with Media 100.

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