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Activity Forums AJA Video Systems MC6 and IO Express Freezes after limited use

  • MC6 and IO Express Freezes after limited use

    Posted by Christopher Delaine on January 29, 2012 at 9:24 pm

    I have an AJA IO Express attached to my MC6 System, a PC Running windows 7 with a X58 Gigabyte Mother board, Core i7 960 processor and 24 gigs of memory With a GTX 470 Graphics card. If anyone has similar experiences I would love to hear how you resolved them.

    Christopher Delaine replied 14 years, 3 months ago 2 Members · 6 Replies
  • 6 Replies
  • Gary Adcock

    January 29, 2012 at 11:44 pm

    Have you loaded the most current drivers for the IOExpress and made sure that the firmware was updated?

    I am not sure that motherboard is supported, have you contacted tech support?

    gary adcock
    Studio37

    Post and Production Workflow Consultant
    Production and Post Stereographer
    Chicago, IL

    https://blogs.creativecow.net/24640

  • Christopher Delaine

    January 30, 2012 at 12:36 am

    I have not updated the firmware. Good Call. I will check it out.

  • Christopher Delaine

    January 30, 2012 at 3:39 pm

    I updated the firmware but the problem still continues. Any other Ideas?

  • Gary Adcock

    January 30, 2012 at 5:03 pm

    [Christopher Delaine] “I updated the firmware but the problem still continues. Any other Ideas?”

    AJA Tech support a phone call away.

    gary adcock
    Studio37

    Post and Production Workflow Consultant
    Production and Post Stereographer
    Chicago, IL

    https://blogs.creativecow.net/24640

  • Christopher Delaine

    January 30, 2012 at 5:06 pm

    I just called them. They said it might be a problem with the firmware. The unit works great with adobe Premier however.

  • Christopher Delaine

    January 30, 2012 at 7:08 pm

    And the answer is…..Hyper Threding. I had turnd off Hyperthreding on my system when I built it but it seems that the IO express likes this feature.

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