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Activity Forums Blackmagic Design Matt – STILL NEEDING Help! Decklink HD Pro drops signal

  • Matt – STILL NEEDING Help! Decklink HD Pro drops signal

    Posted by Shane Chadder on November 23, 2005 at 6:37 pm

    Matt you said you knew what this was? Any hope of solving this soon??? If it is only the single link any chance of upgrading the 2 cards through my vendor to dual link?

    I chose decklink primarily because of the ability to mix DV and 8 bit. Now we have 4 systems but the 2 HD single link won’t mix DV and 8 bit. The “free” cards we got with SD Multibridges do it fine.

    >>>>

    BOTH our Premiere Decklink HD systems hiccup cutting from 8bit SD YUV to DV on an 8 bit SD timeline. The SDI out signal disappears for a couple of frames, audio and video. Even scrubbing frame by frame this happens at the cut point going to DV from 8bit. It is like the card is having to relock at the cut point.

    Both our Decklink SD plus systems are fine with the identical clips and timeline.

    What is going on? This happens with drivers ver 5.1.1, 5.1.2, 5.2, 5.2.1, 5.2.2, quicktime 6.52 and 7.02. This happens whether there is external sync or not.

    My only workaroud is using 5.2.2b (beta) which oddly requires a render of all DV material.

    Thanks for any suggestions

    Can someone else with an HD Pro try this for me and confirm?

    My systems are Tyan s2895 with FX6800GT video cards, 2 gigs ram, 1x300gig system drive, 1-300gig audio drive, and 3×300 gig. windows stripe set.

    Shane Chadder replied 20 years, 5 months ago 3 Members · 3 Replies
  • 3 Replies
  • Matt Dowling

    November 23, 2005 at 10:16 pm

    Hi Shane,

    Trust me – I haven’t forgotten about you!

    I will double check today but i am pretty sure we have put a fix in for your issue in the latest cut. If we have i’ll make sure we get it to you today, if not, we will build it in before we do another cut.

    Cheers,

    Regards,

    Matt
    Blackmagic Design

  • Andrew Mcleod

    November 23, 2005 at 10:38 pm

    Hi Shane

    There is a Beta Driver available which should address your issue – please send your email address to :
    pcsupport@blackmagic-design.com

    Thanks

    Andrew

    Andrew McLeod
    Blackmagic Design

  • Shane Chadder

    November 25, 2005 at 3:36 pm

    Thanks Matt/Andrew, but this build didn’t fix the problem.

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