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Matrox Software Codecs -> CRASH AE
Hello,
I am hoping someone can help with this maddening problem 🙂I capture a clip (no audio) with a Matrox Digisuite LE on PC#1. I then take that clip on ANY other PC running AE CS4 with the Matrox Software Codecs installed). Clip imports correctly and all is ok, until I do a RAM preview or Render that clip. AE totally crashes (no save). No effects on timeline. No audio. Here is the kicker… Close AE, go back to PC#1 and simply ‘re-capture’ that same clip. Open the AE project back up and voila! problem fixed! To make the troubleshooting worse, this doesn’t happen on all clips. 80% of the clips are fine from the beginning. To further complicate matters, I can take that same “Corrupt” clip into AE CS3 and it works there. Not in CS4 though.
Info that might help:
-All clips are copied onto a local drive.
-All pc’s are windows XP, 32bit and 64bit (no difference)
-Field interpretation makes no difference…
-Memory Cache makes no difference
-Completely different PC has no effect
-Calling MATROX makes no difference, lol
-Calling Adobe makes no differenceThanks for the help!
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3 Replies
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Thanks for the speedy reply!
Both work-a-rounds work fine but so does just re-capturing the clip. I’m need to find a fix or where the problem is to begin with. I’d say there is something wrong with the clip and how it was captured, but then it works fine in CS3. -
Anyone have any thoughts?
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It could possibly be related to this post:
https://forum.matrox.com/mxo/viewtopic.php?p=10821&sid=cb742f0b5fe523433ac33fcf655e0936
I was having a huge stability and RAM preview problem with AE CS4 when the “mveaepreview.aex” plugin was installed without the I/O box connected. CS3 had no issues. Not saying it’s a fix but try dragging that plugin somewhere else temporarily then test to see if you still have a problem with “corrupt” clips.
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