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  • MAJOR Xraid and Internal Drive Problem

    Posted by Matt James on August 17, 2007 at 7:02 pm

    OK guy’s, I have a really good one for ya.

    My client has 6 suites, networked with fiber through Xsan to a 17T xraid setup. Each local computer is a Dual 3ghz dual-core Intel with 4 gigs of ram, running OSX 10.4.10, QT 7.2.0 and FCP Studio 2 with FCP 6.0.1.

    I set Compressor to make two H264 movies last night, using an FCP reference movie of 1920×1080 Uncompressed 10-bit HD. It turn out that the files did not get written because of a problem we’re having with the Xraid. I says there is 3 terabytes available, but it also says the disc is full when you copy a bigger file to it. I was able to copy a 1 gig file to it no problem. The MAJOR problem is that the local machine’s internal hard drive is now full!!!!! There was about 50 gigs available when I started the compression and this morning, no files compressed and the internal drive is full. I’ve looked and can’t find a cache or anything resembling a large amount of space.

    It is probably Xsan screwing up somewhere, but would that affect the internal HD too?

    Any ideas? Thanks a lot in advance.

    Matt James
    Freelance FCP Editor
    Denver, CO

    Matt James replied 18 years, 8 months ago 3 Members · 8 Replies
  • 8 Replies
  • Jeremy Garchow

    August 17, 2007 at 7:25 pm

    Are you sure the file is pointed to the storage and not a the local drive?

    I seem to remember that there was a problem with files being rendered to the contents folder of the FCP application, might want to do a search on that.

    My other idea is that the file was written to the local drive, but bombed out when the drive got full. The directory was erased so that the OS doesn’t see it, but the media is still on the drive. Try searching for big hidden files.

    Jeremy

  • Matt James

    August 17, 2007 at 7:35 pm

    Never needed to see the Mac hidden files. How do you “turn them on” to see them?

    Matt

  • Jeremy Garchow

    August 17, 2007 at 8:03 pm

    I’d suggest this:

    WIth the finder open hit Apple-F to being up a find window.

    Choose the volume of your hard drive from the

    Then choose from the fist drop down menu ‘size’ and set it to greater then 10Gigs.

    If you have a second line there with a drop down menu select ‘other…’ and then choose visibility from the long list that drop down. Then choose ‘invisible items’ from the drop down menu that results. If you don’t have a second choice there, hit the little plus sign at the right to being up a second line and do the same thing.

    Jeremy

  • Jeremy Garchow

    August 17, 2007 at 8:10 pm

    [JeremyG] “Choose the volume of your hard drive from the “

    tabs at the top.

  • Matt James

    August 17, 2007 at 8:37 pm

    Thanks a lot for the info about how to show invisible files. Great tip! But unfortunately, it did not find any file that would be an easy answer. Any other idea’s?

    Matt

  • Jeremy Garchow

    August 17, 2007 at 8:39 pm

    YOu have to find out where that huge file is. I am not sure how to do it without a search. I’m sure there’s a text based Terminal way to do it, by I am not versed in that language

  • Mark Raudonis

    August 18, 2007 at 5:08 pm

    [Peacejames] “I says there is 3 terabytes available”

    This could be your problem.

    It’s quite possible that there ISN’T 3 terrabytes available. If you have multiple affinities in your volume, that “space available” indicator will report on the ENTIRE volume, not just the affinity where you’re trying to save. You can only get a TRUE space availble at the admin level by mounting the MDC (meta data controller) on the SAN and then checking the individual affinity.

    So, you can try saving til next tuesday, but it’s gonna keep crapping out ’cause there just isn’t any space available… even though it says there is.

    On a shared system, someone has to pay attention to media management.

    mark

  • Matt James

    August 19, 2007 at 3:36 am

    Good News! Thank God for OSX!

    When I shut down for the night and came back the next day, the problem files showed up in my trash as Recovered Files. I love it!!! OSX didn’t want them hanging around either. SO that fixed my Internal drive problem.

    However, we do still have the Xraid issue. I have been freeing up as much space as possible and it’s been running fine. I was able to copy 100gigs to it a little earlier today! There is something wrong with either the Xraid Admin or the Xsan software because it does not even let me see the affinities. I’ve got my “guy” coming next week to help me figure this one out.

    Thank you guy’s for the help. Please check out my newest problem in a new post about corrupt QT files.

    Matt James
    Freelance FCP Editor
    Denver, CO

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