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Mac Problem or AE?
I’ve been working on a client project for some time now. After going back in to the project to finish some tweaks I went to render out a preview copy for myself. The preview stopped short. I received and error message saying cannot render multiple frames. I shut it down just to head home. When I opened it up I got nothing my Mac beeped at me for 3 times and refused to boot. That is for the first 3 times.
I was finally able to boot it up and now as I go to preview (using the preview button in the time controls) I see a weird green line in the video. At one point it looked as though the line had appeared over half of my screen. I’m wondering if something I did in AE affected the memory cache or the video card. I can’t get it to render a quarter before freezing on output now. Any ideas? Thanks…. I hate using genius bar guys… they remind me of the “Chotchky’s Guy”.
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6 Replies
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This is the green line. They appear and sometimes look like corrupted video. I’m processing still photos… and have not seen this before. I’ve never had a problem like this before but I’m assuming since Safari also crashes on me now that it’s a mac problem.
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What is your system?
It sounds like a computer problem, it could be some ram went bad or your video card, the green line makes me think card. The start up thing makes me think bad Ram or card or worse. But it could be your OS has been corrupted in that case you would need to reinstall or fix with the install DVD.
First thing to do is as you start up and zap your pram, then repair permissions, run Mac Janitor (a free down load). Then do the systems check. Do a systems check and it will look at every thing including your video card you may want to bring it in.
Hopefully you backed up every thing. -
What graphics card do you have? If it’s an NVIDIA 7300GT, it may be about to fail. LIke mine did. It was 18 months old. Those symptoms you describe are similar to what I got. Frozen screen, blue screen, scrambled screen, oh, everything really.
As you can see, I upgraded my card and now all is OK again.
Mac Pro, 10.5.7, 2×2.66GHz, 6GB RAM, GeForce 8800GT 512MB
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if you have a g5, i would not try to run the system anymore… you may have a coolant leak and any attempts to continue usage of the system may cause a lot more damage. apple will replace the cpu’s for free, but they will probably not replace any damaged ram, power supply or mother board without a really good sob-story. unplug and open the tower, look at the bottom of the tower, just above the power supply. see if there is any brownish crusty residue around there. if so, then you have a coolant leak, and will need to take it to a apple authorized service place. like i said, the cpus should be replcaed for free, any further damage may cost you… i think a power supply runs about $800, and the mother board isn’t worth replacing, at that point get a new mac (or tell them you’ll never buy a mac again if the can’t help you out… i have heard of people getting new macpros when their g5 died from a coolant leak).
if you don’t have a g5, i would run the apple hardware test… it should be on the osx install disc that came with your mac. there should be some instructions on how to load it printed on the disc’s face, but usually you’ll insert the disc, reboot and hold the ‘d’ key (some times the option key, then select the hardware test icon).
once it’s up, choose to run the more extensive test to fully test your ram and video card… this test should take while. like tom and brian, i’m leaning towards a video card issue…
if hardware test doesn’t find anything, run the disk utility from the install disk — reboot with disk in, hold ‘c’ key, then once the top menu bar becomes active you’ll choose to run the disk utility from one of the menu choices (it may be ‘utilities’ but i can’t remember). select the boot drive and choose to repair disk.
if things are still not working, remove any third-party pci hardware like video capture cards (decklink, aja, etc.) or sata host adapters. i’d even disconnect any usb and firewire hardware other than the keyboard and mouse.
after that, i guess you’re headed to the genius bar (or other apple certified service provider).
Kevin Camp
Senior Designer
KCPQ, KMYQ & KRCW -
I have a 512 Nvidia GeForce 8600M GT. The “Geniuses” told me it was my harddrive. There is no way in hell. They removed half my ram saying one of my 1GB rams were corrupt or broken. This was also ridiculously untrue and have since reinstalled and tested the ram. I’m leaning towards video card now… it generates a lot of heat in my computer. Considering the “Geniuses” would not even test the card before, now I will have to demand satisfaction. Their advice would have otherwise cost me hundreds. When I do anything video related, that slightly cooks on the video card, my next reboot will be the blinking lights of death. I’ve tried Cocktail, and Leopard Cache Cleaner, but my biggest symptoms now seem to be a slow boot time and a hang after processing video.
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Hi john, do you solve your problem, i think my laptop have the same symptom..
Thanks !
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