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Mac Pro, ATTO R680, iStoragePro 8-Bay (6gb/sec) = RAID 6 and Confidence Crisis. What Now??
ENVIRONMENT DETAILS
Mac Pro Mid 2010, OS X 10.7.1
ATTO R680 raid card (SATA III, 6gb/sec) – claims to be Lion compatible.
iStoragePro 8-Bay (6gb/sec)
Hitachi 3tb Ultrastar drives (new, SATA III)Configuration: ATTO Config Tool 4.01.
What I did:
Created raid6 group using Confuration Tool.Initialized disc using apple disc utility, HFS+ Extended, Journaled
Raid appeared on desktop. Migrated 9tb of data to it (mostly video), using CCC (carbon copy cloner). Verified at OS “get info” level, and opened and used files (fast!).
Powered down Mac Pro. Powered down raid enclosure. Plugged raid enclosure into different battery backup.
Powered up Enclosure, Powered up Mac Pro.
PROBLEM:
Raid would not mount. verification showed repair needed. repair failed, told me to reformat and restore from backups. RAID group showed as “degraded” in Atto config tool. Opening raid group, one disc was “degraded” rest were okay. “Rebuilt” degraded disc (8 hours, approx).RAID showed in ATTO Config Tool as “online”, but not mounted. To mount, I was going to have to initialize volume and put a file system on it — which would have had to delete all data on raid!.
After multiple attempts at tech support atto suggested that their card seemed fine (surprise?) and that the problem was at the apple os level – file system issues. (Atto answers the phone and has at least one very good tech support rep!), Their engineers suggested I buy DiskWarrior, so (for $100) I did. And, DiskWarrior, miraculously recovered lots of data and at least “saw” the old volume name. Much data was lost — but all data had just been migrated. (I have backup so a huge amount of time is lost, but the data is safe somewhere else).
NOW….
Still don’t understand how the volume became corrupted in the first place — that’s a problem.
This mac pro has never had a file system problem or error (nor have I on any mac for the last 10 years), no other storage, internal or external has had problems before or since. Clearly there is a connection between powering up this raid for the 2nd (or 3rd) time and the mounting and file system problems.
Further, the fact that one disc showed as degraded and that this one degraded disc ruined the data on the entire RAID 6 array doesn’t make sense.
Since I couldn’t recreate, explain, or repair, what happened, my confidence in this storage is low.
Should I:
a) Build new Raid 6 disc group. Reformat volume as big single volume and press on?
b) Build 4 pairs of mirrored drives? (i.e. 4 Volumes of 2 disc RAID 1 containers? Would each HDD then be individually HFS+, and readable without the raid card? could I recover by plugging in drive to a separate Mac?
c) Build RAID 5 disc group – less parity means less likelihood of weirdness.
d) Something else
e) Get rid of enclosure and card and try something else that will give me size, fault tolerance, and support video editing in FCP 7/X, etc.
-M


