Mac freezing

[Ofer Geva]

I meant to say it both fails to export and freezes…

[Tom Daigon]

How about some details?

What format/codec are you trying to export to?

What kind of media on the timeline?

How long is the timeline?

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

[Ofer Geva]

Thank you for your response:

1. It’s a 15 seconds clip made from just an .mts file (from my af100- 1080 24p) with some colour grading.
2. I tried to export to h.264 (hdtv 1080 24p), mpeg-2 (hdtv 1080 24p), quicktime (standart-def ntsc widescreen24p)

[Tom Daigon]

What kind of error screen do you get?

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

[Ofer Geva]

unfortunately, no error screen.

The computer just freezes with no response to mouse clicks…

[Tom Daigon]

Have you been able to export media from this camera out of CS5 in the past?

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

[Jeff Cipin]

I recently had the same problem but using CS6. I used Preference Manager to trash the preferences. It’s available for free from Digital Rebellion. It seemed to do the trick.

Jeff

[Tom Daigon]

Trashing Preferences and Repairing Permissions are both good maintenance processes that can fix a lot of weirdnesses on Macs.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

[Ofer Geva]

Thank you both. Trashing and repairing seem to have fix it.

[Ofer Geva]

The problem returned. I uninstalled the CS5 suite. Haven’t reinstalled it yet. I have to say I’m pretty scared to do it. I don’t want to keep forcing shutdown on my mac.