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  • Lumetri Color LUT bug?

    Posted by Xavier Bonet on February 20, 2018 at 5:49 pm

    I recently updated to CC 2018 as I was told it was a more stable version than CC 2015 (that I was still using, as 2017 was as buggy as they come). I had already noticed some bugs, but more to do with conflicts with my Wacom tablet. But today I finally came face to face with a really serious bug that threatens to be thorn in my side…
    I tried applying a custom LUT using the Lumetri Color “Input LUT” option and I noticed it was taking a very long time to update the preview. I then saw the “thinking” color wheel mouse icon was going. After about half a minute or more, I finally got a red event notice on the bottom-right-hand corner:

    A low-level exception occurred int: AE.ADBE Lumetri (GPUVideoFitler::GetFrameDependencies)

    (N.B. Where it says “Fitler”, it’s not my mistake: I’m transcribing it as is. I’m assuming it should say “Filter”, right?)

    Anyway, after that I try another LUT, and it apparently applies it but no change is visible in the preview window. I try a couple more, and the same happens. And then I try another, and it starts thinking, and thinking, and thinking, and I finally hit CMD+Opt+Esc and see PP is “not responding”, si I force quit the program…

    It doesn’t always happen in this same progression. Sometimes it becomes unresponsive on the first LUT. Sometimes it shows the red event notice a couple of times and then becomes unresponsive. But after I receive the red event notice, I can’t really do that much in PP; it’s as if most functions stop working properly, and even quitting makes the program unresponsive. Bottom line is that eventually I always have to force quit the program and that I can no longer use LUTs in Premiere Pro!

    Has anybody else had a similar issue?
    Thanks in advance for your response!

    P.D. I’m using a:
    MacBook Pro (Retina, 15-inch, Mid 2015)
    2,5 GHz Intel Core i7 Processor
    16 GB 1600 MHz DDR3 Memory
    AMD Radeon R9 M370X 2048 MB, Intel Iris Pro 1536 MB Graphics

    Harry Fear replied 7 years, 2 months ago 2 Members · 1 Reply
  • 1 Reply
  • Harry Fear

    March 15, 2019 at 2:38 pm

    Hi,

    Solidarity!

    I have the same problem, so it’s not just you. I’m on the latest Premiere Pro version on the latest MacOS on a brand new MacBook Pro.

    I have the same bug, but I’m able to reproduce it only when the Project has “OpenCL” turned on. If I switch away to “Software Only”, I’m able to glide through the Looks without the bug crashing the whole app.

    https://blog.pond5.com/wp-content/uploads/2018/09/gpu.jpg

    Hope this helps.

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