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Activity Forums VEGAS Pro Lost Audio

  • Lost Audio

    Posted by Donald Pierson on February 5, 2010 at 7:45 pm

    I have a Sony dsc-w290 camera.
    I have videos with audio that I recorded with this camera.
    I downloaded Sony Vegas Platinum and my w290 movies worked ok with audio.
    I purchased Sony Vegas Platinum, installed it.
    After experimenting with Vegas, it no longer recognizes a movie’s audio and I get this message:

    Audio Stream attributes could not be determined

    Moreover, I get no audio on my renderings.
    Quicktime plays the movies with video and audio but Vegas does not recognize the audio!

    Donald Pierson replied 16 years, 1 month ago 4 Members · 6 Replies
  • 6 Replies
  • John Rofrano

    February 6, 2010 at 6:42 pm

    What changed on your PC? What other software did you install since it was working? Things usually stop working for a reason. If it worked before, you need to figure out what changed. Have you tried rebooting?

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Donald Pierson

    February 6, 2010 at 7:28 pm

    Yes I tried rebooting.
    I ctrl-shift double click the desktop icon to restore all default setting to Vegas 9.
    I also removed Vegas 9 Platinum and reinstalled it from the CD including downloading the 9b update.
    The result were the same…BAD!
    The fact that Quicktime plays my .mp4’s with video and audio and Vegas 9 goes belly-up leads me the conclusion that it is problem local to Vegas 9.
    Is it possible that something has got set in the Vegas 9 registery entries and it remains even though I removed and reloaded Vegas 9?
    Very frustrating.

  • Mike Kujbida

    February 6, 2010 at 8:44 pm

    Between the time you had the trial and then bought & installed it, did you update iTunes?
    If so, then I can almost guarantee that’s your problem.
    One cure is to uninstall the newest version of QuickTime but that will mess up iTunes.
    MPEG-4 audio is no longer functional is the link to a Sony Knowledgebase article that may be of some help.

  • Donald Pierson

    February 6, 2010 at 9:15 pm

    iTunes is not a thing that I knowingly have on my pc but I have Quicktime.
    Here is the time line as I recall it:
    Bought Sony W290.
    Its software played the movies ok.
    I downloaded Free Trial Vegas 9 Platinum and it would not play my .mp4’s.
    I called sony camera customer support which was no help.
    After much googling on mp4 vegas, etc I found that Vegas 9 uses Quicktime.
    So I pulled up Quicktime and updated it.
    Then my downloaded free Vegas 9 worked ok.
    What happened next is more than fuzzy in my memory.
    I installed and updated my purchased Vegas 9.
    Played with it, editing, rendering to AVI’s and WMV, etc.
    Then I noticed I had lost audio but Quicktime played video and audio.
    But I will try removing Quicktime and then download it from Apple.
    Earlier this moring I order Quicktime Pro 7 to make things even more confusing!

  • Joe Perry

    February 9, 2010 at 3:52 am

    I had the same problem – I uninstalled Itunes (which seems to update Quick time) and then uninstalled Quick Time 7.6.5 – I found a link to Quick Time version 7.6.2 and installed it.
    Audio now is recognized in Sony Vegas.

  • Donald Pierson

    April 2, 2010 at 10:16 pm

    April 2, 2010 After installing Apple’s latest Quick Time 7.6.6 Sony Vegas 8 now properly handles .mp4’s from my Sony W290 camera.

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