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Loss of video sync
Hello,
I just bought a new macbookpro (2.4 ghz) with 2 gigs of Ram and os 10.5.5 and quicktime 7.5. When I try to digitize with my Canon XH A1, the digitizing stops in about 10 seconds with the message of a “temporary loss of video sync” error.
When I use the same mbp and canon camera with FinalCutPro, I have no problems digitizing. Any ideas?
Thanks,
John
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5 Replies
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Hi John,
No ideas yet but I do have questions!
– What version of M100?
– DV or HDV?
– What codec are you capturing to?
– Are you absolutely SURE you’re not running QuickTime 7.5.5?-Wick
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Hi Wick,
Thank you for the quick response.
I am using Producer 13.0. With DV there seems to be no problem.
With HDV even if I just play the footage, without starting to capture, I will get the loss of video sync in about 10 seconds. It does not matter which codec I have chosen.
I went to the about box for quicktime player and it says 7.5.0.
Thanks again,
John
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Okay,
I’ve got an idea but it’s going to be a bit too complicated to get into via a forum. Send me an email at support@media100.com so we can dig deeper.
For all the folks watching at home, don’t worry, we’ll keep you updated when there’s something to tell.
~Wick
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Have you tried the “Deferred” option?
It breaks up the copying/transcoding job into two separate tasks, thus making it easier for the computer to keep up.
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Yes, I have. I don’t even have to start digitizing and it will stop playing the video in about 10 seconds.
By the way i sent you an email on Friday.
thanks,
John
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