losing renders in timeline

[Alex Udell]

What version of PPro are u using?

thx…

Alex

[Carolyn Moore]

Thanks – 5.0.

Carolyn Moore

[Alex Udell]

Hmmm..

I’d suggest taking a look at installing the 5.02 update.

I experienced similar things under CS3, and a subsequent patch solved it.

I’d bet that of you spoke with adobe, that’s the first thing they’d ask you.

Alex

[Tim Kolb]

Stupid question…

You’re referring to Premiere Pro CS5 (released only months ago) and not Adobe Premiere v5.0, right?

Please don’t be insulted by the question…I had a recent misunderstanding of this type…

Thanks

TimK,
Director, Consultant
Kolb Productions,

[George Defrates]

Hi,

I do not see where this post has had an answer. I too lose Premiere Pro CS5 renders all too often. I see where there are a fair amount of people having this same issue, but I haven’t seen Adobe address this issue with a patch. Anyone have an answer or update??

Thanks.

George

[Tim Kolb]

Are you using a Windows machine or a Mac?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[George Defrates]

Hi, I am using Window 7, 64 bit. At times, I have lost preview renders immediately after saving the project.

Thanks for any help you can provide.

George

[Tim Kolb]

A little more info would be helpful…

How are you saving? simply saving the existing project…or saving a copy…or “save as (whatever)” ?

Where are your previews set to go in your preferences?

How much space is on that drive?

What are your preview settings (sequence settings contain these)?

Does this happen with every project or just one? Have you started a new project to see if you could verify the behavior with another project? …another format?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[George Defrates]

Hi Tim,

In Preferences I have checked the box to “save next to originals when possible”. Files located on internal hard drive J:AE Cache for Media Cache files with 835 GB of free space. I have Media Cache Database files going to C:UsersOwnerAppDataRoamingAdobeCommonMedia Cache with 187 GB of free space.

Under Sequence Setting the Video Previews is grayed out and cannot make changes.

Tim, this has been happening for a long, long time with all my projects having the same problem. I have imported a video file, placed on time line, hit save project, play the file, and hit save again and lose the video preview after leaving PPro to AE and coming back to PPro with several minutes. Just aggravating!!!

Thanks, Tim.

George

George

[Tim Kolb]

So…your original media files are in that AE cache directory?

When you have “save next to originals when possible” checked, that means that cached audio files are located in the same directory as your media…I’d also check in there to see if that’s where your previews are being created.

Now…the only question I have is if PPro was installed on the administrator user account. It sounds as if Adobe Premiere Pro may not have the authority to do what is necessary to “link” those files to a saved project.

Have you tried to run Premiere Pro “as administrator”? (right click the exe file and choose that from the menu)

Something is certainly odd about how this is working…and until some new piece of information steers me in a different direction, I have some suspicions about the install and permissions…

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor