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Forums Zaxwerks Long time to enter set up window

  • Long time to enter set up window

     Dan Jacobsen updated 9 years ago 3 Members · 5 Posts
  • Dan Jacobsen

    February 22, 2012 at 10:37 am

    Hi folks,

    I’m running V5.0.8 in After Effects on a pretty fast PC.

    Is it normal to take 35sec to enter the set-up window?

    Cheers

  • Edward Wu

    February 22, 2012 at 5:11 pm

    Hi Dan,

    From your description, it sounds like your computer is running into a conflict with our Tool Tips. To fix this, go into the ProAnimator/Invigorator PRO Set-Up window, and go into the Preferences window. Disable the option to Show Tool Tips, and it should speed up the time to go into the Set-Up window.

    Best,
    Edward

  • Dan Jacobsen

    February 22, 2012 at 6:18 pm

    Oh wow! What a difference.

    I really wish I’d asked sooner now.. heh heh.

    Thanks very much for the tip.

  • Matt Rhodes

    February 22, 2012 at 11:40 pm

    Hi Dan.

    Glad you’re up and running.
    The tool tip problem only happens on some systems.
    For some reason, our tool tips (and we have a lot of them)
    can take a long time for the system to process.

    On most systems, they’re prepared in the blink of an eye.
    We’re still looking for a solution.

    Let us know if you have any other questions.

    Matt Rhodes
    Zaxwerks, Inc.

  • Dan Jacobsen

    February 23, 2012 at 2:32 pm

    Hi again.

    That tick box keeps resetting to on, and now even if I turn it off it takes ages to load again.

    The tooltips seem to be working too. Is there a preferences txt file or something like that? perhaps it’s a permissions issue. Although that wouldn’t explain why it worked in the first place.

    Any ideas?

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