-
Log and transfer suddenly broken- project halted
Transferring p2 into FCP 7 worked fine, now broken on all files.
Files play fine in preview pane.
Getting red alerts next to file names in the queue.
Hovering over them produces the message “Error: Unknown”
Right clicking on the image of the file in queue produces the options to remove or retry.
File images don’t leave queue right away, or at all, once “remove” is selected.The log and transfer window won’t quit through normal means because it says the files are still transferring, but there is no motion in the progress bar.
This is now happening on any file I try to transfer. I tested on known good files previously transferred, same result. Shut down everything, including external drives (on a setup that’s been working fine forever), same result.
Suspect something in fcp has changed.
fcp 7, AG-HPX170 camera, macbook pro with faster hd than stock.
Project at dead stop. Help! -
5 Replies
-
Trash preferences. Use the PReference Manager from Digitalrebellion.com to do that for you. FREE!
Shane
GETTING ORGANIZED WITH FINAL CUT PRO DVD…don’t miss it.
Read my blog, Little Frog in High Def -
The prefs file was the issue.
A little wary of a black box solution, I went to user/library/caches/com.apple.fcp/cache.db and renamed it cacheBAK.db first, but this (dumping the cache after making a backup) did not correct anything.
Found the prefs file and renamed it BAK, (with FCP NOT running), and when I started FCP it created a new prefs file. Configuring at the startup prompts and resetting my preferences to my project’s folders, I’m back in business.
To be sure I didn’t mess up my project (a film two years in the making) I tested the new settings on a new file, then an old but unimportant project.
Thanks for the pointer, Shane!
D -
“A little wary of a black box solution, I went to user/library/caches/com.apple.fcp/cache.db and renamed it cacheBAK.db first, but this (dumping the cache after making a backup) did not correct anything.”
That’s just a network cache. Trashing it doesn’t do much.
Also, be aware that there are in fact three files you need to trash in order to properly trash preferences, which is why helper applications are advised over doing it manually.
My software:
FCS Maintenance Pack – Tools to keep Final Cut Studio running smoothly and fix problems when they arise
Pro Media Tools – Edit QuickTime files, detect gamma shifts, edit markers, watch renders and more
More tools… -
I just encountered the same issue.
I noticed that my scratch disk was not plugged in when I started FCP.
That prompt for scratch disks showed up, then I plugged in the disk and hit “reset scratch disks”.Nothing happened and I was brought to the main window.
When I tried to log and transfer, I got the “error:unknown” exclamation.
I reset the scratch disks in the system settings to the same settings that were already there, and everything started working.
There must have been some kind of corruption in this use case.
-
I am encountering the same “error: unknown” problem where several clips will transfer, but the majority will not.
I tried trashing preferences, tried log and transfer on 2 separate boxes/separate FCP, and also tried resetting scratch discs… nothing worked.Any other ideas that someone might have?
Thank you!
Reply to this Discussion! Login or Sign Up