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Loading a project takes hours and often then crashes
Hi,
I’ve got a very large feature film project which consists of mainly 4K RED footage as well as a few shots in 2K and 5K and a handful of DSLR footage. I started editing on CS5.5 but upgraded to 6 a month or two ago. A couple of weeks ago my project started to take literally hours to open up and would usually crash once it finally did. I tried all sorts such as deleting the preferences and cache, importing the project into a new one and making a copy. Eventually I got a manageable project file created after all of this.
The problem has come back again though and I’m fed up. I’ve done most of the same tricks (still waiting for it to load once so that I can try and save as a new project), but I need to figure out what the real problem is.
I’m using a Mac Pro with 2x 2.8GHz Quad-Core Intel Xeon processor and 8GB 800 MHz DDR2 RAM running OSX 10.8.4. I’ve updated to the latest version of CS6.
The project media is spread over two internal SATA hard drives with the project file on one of these. I’ve tried copying it over onto the other main internal drive but it didn’t make a difference.
Does anyone have any suggestions to try and stop this happening again?
Thanks
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6 Replies
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First step – move up to at least 16GB of RAM.
Second step – backup your existing drives and populate the 3 slots with top tier disks in a stripe layout (I use only Seagate Constellation 3 drives).
Third step, restore your data to the new striped volume
Fourth step – make sure that your Media Cache files and Media Cache database preference settings point to folders on the new stripe instead of your user’s home Library (the default)
Fifth step – Make sure that your memory preference settings allow no more than 1/4 of your system RAM for other programs
Finally – do all of your work from the new stripe (you should be able to see around 400MB/sec with that setup).
I found CS6 and CC versions of PP to be almost unusable on my Mac Pro 4,1 in 8GB on anything longer than 6 or 7 minutes or when using complex transitions or titles. Once I moved to 16GB, things got much more useable.
HTH
Tim
—
Tim Jones
CTO – TOLIS Group, Inc.
https://www.productionbackup.com
BRU … because it’s the RESTORE that matters! -
Also do a test by opening the project in CC [30-day trial period].
It seems to handle large projects much better than CS6. The first thing you’ll notice is your project file size will decrease dramatically.
A large project I was working on in 6 was around 250MB, and about 18MB in CC.
W
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Your correct Wayne. In Premiere Pro CC me make smaller projects. We’re also handling large projects much better and more plans to do even better with this.
Best,
Peter Garaway
Adobe
Premiere Pro -
While upgrading versions would be great, I would agree with the RAM suggestion, but I’d suspect that taking an eon to open may have something to do with the media cache database…
Do you know where the application puts it currently? Is that drive full, or does Premiere Pro have admin access to write to it (which causes issues in some cases).
I might attempt to launch PPro with an empty project, clean the media cache (in preferences) and see if the project doesn’t get its act together a bit.
As we all know, RED raw is heavy lifting, but the project should open…
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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Hello,
Is your problem similar than mine described in these two posts ?https://forums.adobe.com/message/5850028#5850028
https://forums.adobe.com/message/5846365#5846365It seems to… and no solution at this moment for me. You got one ?
Thank you
noar -
I did fix it although I did a number of things.
I updated to the latest Creative Cloud version of Premiere Pro.
I upgraded my RAM.
and I saved the project file on my main internal hard drive (my project spans 3 at the moment!)
Hope that’s of help.
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