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  • Leaving Premiere Pro CC 2015.2 and coming back causes endless “wheel of Death”

    Posted by Barry O’brien on May 2, 2016 at 2:40 pm

    I’m running Premiere Pro CC 2015.2 on a early 2008 MAC Pro 3.1 (specs below)

    Premier runs OK, until I hide Premiere Pro CC 2015.2 and go temporarily to and other app: e.g.: Media Encoder, Photoshop, etc. . When I return, whatever the first action I take brings up the “spinning beach ball” If I leave Premiere alone, eventually the beach ball goes away and Premier is back running fine, which could take more than an hour. Normally, I have no time for this, and I just force quit Premiere and upon re-booting, and the project will come back fine, and I can carry on.

    It started relatively recently, but I only recently recognized this as a the symptom. The only thing I have done recently to the Mac Pro was to upgrade to El Capitan 10.11.4 (not a clean install) from Yosemite.

    It’s an odd problem, and it’s getting more annoying every day. Any thoughts on what can cause this? As ever, your help and experience is greatly appreciated. Thank you for your time.

    Best Regards,

    Barry O’Brien

    Specs:

    Mac Pro Early 2008 3,1
    2 X 2.8Ghz. Quad Core 3,1
    32 Gbs RAM
    Navidia Ge Force GTZ 770 4,096 Mb Ram
    AJA Kona LHe+ Driver Version 2.3.8, Interface 9
    NTV2 SDK Version: 12.3.8

    Alex Udell replied 10 years ago 3 Members · 4 Replies
  • 4 Replies
  • Barry O’brien

    May 2, 2016 at 7:17 pm

    Thank you, Dave, for you comment. I guess the vote is out on El Capitan, right now, but I had other issues (crashing) with Yosemite, that El Capitain eliminated.

    I’m not so sure it’s the operating system, per se, that is directly causing this issue. It could be that the preferences need to be tweaked. What’s odd is that it’s triggered by leaving and then coming back to Premiere. While I am editing with Premiere, there is no delays – if I were to say anything, I would say that Premiere is running more smoothly on El Capitain than it was on Yosemite.

    Any other suggestions?

    Thank you,

    Barry O’Brien

  • Chris Borjis

    May 2, 2016 at 9:13 pm

    I have a very minor version of this with same version of premiere.

    I’ll be editing then go to click on the premiere menu and the app momentarily
    freezes then I get the wheel for 2-4 seconds then it’s ok.

    Running Mavericks here. (can’t update os x version as it breaks some of our infrastructure)

  • Barry O’brien

    May 2, 2016 at 9:55 pm

    As I learn more, I’ll be sure to pass it on. I got a great e-mail from Satsi, at AJA Support (I’m running an AJA Kona LHe+ to drive my broadcast monitor.

    He suggested that I thow out all my AJA preferences, and that made a difference. I don’t know if that will work with other video drivers, but it’s worth asking.

    Barry

  • Alex Udell

    May 3, 2016 at 1:13 pm

    How do you have your RAM allocated in your Adobe Apps?

    Sometimes giving the applications too much and the OS not enough might cause this…

    at least, that’s what I’ve heard…

    Alex Udell
    Editing, Motion Graphics, and Visual FX
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