Launch Delay

[Alan Lorence]

In the “about” screen, what’s the exact version? 3.0.4.something.

It still does this after rebooting?

Try turning off the “automatically check for updates” preference — that may be the problem too.

Lastly, try launching with caps lock on. Does the activation window show right away, or is that delayed too?

Alan.

………………..
Alan Lorence
Product Manager
GenArts, Inc.
http://www.genarts.com
http://www.wondertouch.com

[Ra-ey Saleh]

Hey Alan,

In the “about” screen, what’s the exact version? 3.0.4.something.
3.0.4.1

It still does this after rebooting?
Yes

Try turning off the “automatically check for updates” preference — that may be the problem too.
Doesn’t change the time it takes.

Lastly, try launching with caps lock on. Does the activation window show right away, or is that delayed too?
Comes up instantly.

Hope this helps. Very strange indeed.

Ra-ey

[Alan Lorence]

I thought of something else to try. Once pI3 does open, open the AutoUpdate dialog or Preferences and uncheck the “check for updates” option. I wonder if the delay is due to trying to contact the server?

Let me know if that works.

Alan.

………………..
Alan Lorence
Product Manager
GenArts, Inc.
http://www.genarts.com
http://www.wondertouch.com

[Ra-ey Saleh]

Hey Alan,

Yeah, I tried that. To be honest, I’m having other issues with my system so I now believe it’s a problem with my computer and not pI.
Thanks for getting back to me though.

Ra-ey

[Ra-ey Saleh]

Hey Alan,
Just an update.
As I feared the issues I was having with my machine (including the slow launch of pI) was due to a bad install on the Win7 OS.
Re-installed (correctly selecting Custom instead of Upgrade – so it’s a new clean install, rather than a patch on Vista) and everything works well.

Ra-ey