- April 18, 2021 at 8:01 am
Upgraded today to the last version 2021.3
When trying to open the App, it crushes every time, before finishing reading and sorting all the bins in the project.
I had the 2020.10 installed before, and everything was running smooth.
I’m on Mac Pro (mid 2010) High Sierra 10.13.6
NVIDIA Geforce GTX 680 2048 MB
Memory 32 GB
Any help would be great (:
- April 18, 2021 at 8:48 am
Hi Doron. I believe 2021 is only qualified for use on Big Sur. The last version I would recommend for High Sierra (I’m on an old MacPro too) is 2020.12.
- April 18, 2021 at 8:56 am
Hi Andrew (:
I’ve checked the documentations, it should support 10.13.6.
- April 18, 2021 at 9:46 am
What happens if you launch and create a new project
Or launch and create new user settings first.
- April 18, 2021 at 10:23 am
Did try that, launching and creating a new project, didn’t seem to work unfortunately.
Will try out creating a new user, see if that helps.
- April 18, 2021 at 10:27 am
Noop, doesn’t work… Crashes when I press enter for the new setting name.
- April 19, 2021 at 1:01 am
Have you tried cleaning out all of the MCState files also you SHOULD NOT use settings from an older version as this will cause issues. Clear MCStates and use a new user.
- April 19, 2021 at 6:45 am
Thanks for the answer.
How do I locate those MCState files?
- April 19, 2021 at 7:04 am
Found the those files, deleted them, tried to make a new user setting, and it still crushes 🙁
I think i’ll just re install the older version if i do’t hear form Avid support soon.
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