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  • Lacie Raid stopped mounting after a firmware update

    Posted by Alan Callaghan on September 1, 2023 at 10:55 pm

    Here are the specs:
    Mac Studio – Ventura 13.5.1
    Lacie 6big Thunderbolt 3 Capacity 24TB

    Here’s the situation.

    I have been working off this Lacie Raid for a number of years without any incident. The drives all work and the last time I checked the Lacie Raid Manager they all were in perfectly working shape.

    Today. Foolishly. I decided to update the firmware for the first time ever. I followed the prompt that the Lacie Raid Manager provided. Rebooted. And no longer mounting. I tried to mount the Raid on an old iMac that has an older Os – no luck. Redownloaded the Lacie Raid Manager and installed it. No luck there either.

    I can tell the Raid is on even though the blue light is not on. I can feel the fans lightly exhausting out the back.

    I even tried this with no luck:
    https://www.lacie.com/support/kb/lacie-raid-manager-v2-for-mac-manually-installing-software-updates-when-lrms-auto-update-wont-007782en/
    Even though it’s not the same model. Just gave it a shot.

    So my question. Is there a way to re-install the firmware via terminal or delete the firmware inside the Lacie Raid Manager and have it rebuilt? Sorta like trashing the preferences FCP 7 style.

    Any ideas or troubleshooting is greatly appreciated!

    Thank you!
    Alan

    Hector Vera
    replied 2 weeks, 4 days ago
    2 Members · 1 Reply
  • 1 Reply
  • Hector Vera

    September 13, 2023 at 1:20 am

    Have you tried checking this website? https://www.lacie.com/support/downloads/

    There seems to be a list of firmware software you can choose from to download on your PC, which version of Lacie you had that worked before btw? Its always good to make sure when you update that all the tools you use is compatible with the latest update, if not, it would be best to hold off on the update until there is a compatibility.

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