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Activity Forums Apple Final Cut Pro Legacy Lacie caught on fire

  • Walter Biscardi

    April 22, 2005 at 12:52 pm

    “Anyway, they’re all worthless as far as I’m concerned. Get a SATA kit from Firmtek. Twice the speed of any FW800 system and half the price.”

    Nice blanket statement. Too bad Firewire 800’s work so well. I’ve cut over a year with my LaCie BDE’s and my G-RAID’s with no issues on either. haven’t tried SATA as I run a Fibrechannel array for heavy duty lifting.

    Walter Biscardi, Jr.
    Creative Genius, Biscardi Creative Media
    https://www.biscardicreative.com

    Now in Production, “The Rough Cut,” https://www.theroughcutmovie.com

    “I reject your reality and substitute my own!” – Adam Savage, Mythbusters

  • Walter Biscardi

    April 22, 2005 at 12:53 pm

    “well, i didn’t see any fire, but there was smoke. and it stunk. so this is the 3rd Lacie FW that I know of that crapped out on someone. ”

    Almost sounds like an electrical surge or something. I’ve run my LaCie’s for two weeks or so at a time with no issues whatsoever. They’re all connected to UPS which is connected to a line conditioner.

    If you don’t want LaCie I’d recommend G-RAID’s.

    Walter Biscardi, Jr.
    Creative Genius, Biscardi Creative Media
    https://www.biscardicreative.com

    Now in Production, “The Rough Cut,” https://www.theroughcutmovie.com

    “I reject your reality and substitute my own!” – Adam Savage, Mythbusters

  • Bullpup

    April 22, 2005 at 2:25 pm

    Ice Pack. My Lacie heats up pretty quick but as long as I have an ice pack on top of it, it behaves itself.

  • Aaron Neitz

    April 22, 2005 at 4:51 pm

    Thanks everyone! the drive is in a air-conditioned machine room, so I think it was an electrical problem. Everything in house is either on APC or at the least a tripp-lite surge protector.

  • Fred Miller

    April 23, 2005 at 3:30 am

    I own a 120 Gg D2 that has been lugged around in backpacks, and breifcases. It has never had a problem. It’s been used mostly for DV editing. I’ve recommended LaCie D2’s to several clients and they’ve all had good luck so far.

  • Mel Matsuoka

    April 23, 2005 at 3:47 am

    I had a Lacie 160GB d2 drive fail on me less than 8 weeks after I purchased it. It failed (Diskwarrior and TTP 4 couldnt even save it) about 1 day before I was about to complete a major motion graphics job for Interscope Records that was already behind schedule. My fault, of course for not paranoically backing up all of my files after every day’s worth of work, but still, a disk failure after only 8 weeks of use is unacceptable.

    The funny thing is, my experience is not an isolated case in my town. My colleague also had his d2 120GB fail for no apparant reason in the middle of a project. Also, the company whom I currently work for also has experienced highly unreliable perfomance from its d2 drives.

    My guess is that the flakiness of Lacie drives (at least the lower cost d2 drives) has to do a lot with the fact that they use cheapie Maxtor drives, which are very notorious for being among the crappiest on the market. From what I understand, the newer Lacies are much more reliable because they use higher-end Maxtors.

    But I’ve been bitten too many times by the Lacie bug to have any confidence about buying another drive from them in the future. It’s really too bad, since I love the tank-like construction of the d2 cases.

    Aloha,
    mel

  • Mat @ lacie

    April 23, 2005 at 4:19 am

    Mel,
    I hope that you are doing well. Allow me to respond to some of your comments. First, I am sorry to hear that you had a bad experience with one of our product. I hope that we took care of the problem in a timely manner. If not, please email me directly at mgasquy@lacie.com.

    Last year we shipped more than 1 million units of external storage devices worldwide. This explains why you hear more about our products in this forum/in your area than any other manufacturer. While our reliability rate is extremely high, you cannot avoid mechanical failure to happen once in a while. That’s why we put also a lot of resources behind our tech support because that’s when things go bad that we can make a difference for our customers.

    In regards to the mechanisms that LaCie uses, I can assure you that it would make no business sense for us to use low quality components. As we sell only complete external solutions, our name is on each product and we are not taking any risk that would damage our reputation. LaCie sources only mechanisms that we qualify and that match our requirements for quality and performance. Mechanisms that we qualify come only from major manufacturers (Seagate, WD, Maxtor, Hitachi).

    If one day you stop in Portland, OR, we will give you a tour of the factory 🙂

    Mat

  • Shannon Brame

    April 23, 2005 at 3:19 pm

    For me to trust a Lacie drive. I order mine from Tekserve or otherworld computing(media) I can’t remember. They don’t get hot and they are durable. I carry them from client to client without problem

  • Walter Biscardi

    April 24, 2005 at 2:08 am

    For me to trust a Lacie drive. I order mine from Tekserve or otherworld computing(media) I can’t remember. They don’t get hot and they are durable. I carry them from client to client without problem

    All drive manufacturers make products that fail. Every single one of them. You’re free to spend your money on any product. I use LaCie’s day in, day out along with G-RAID’s, WiebeTech and Medea’s. I just got rid of my Huge array because it doesn’t perform like my Medea’s but that doesn’t mean they don’t work. I had a friend lose an Other World Computing drive the first week. They replaced it and the second one is fine. Every manufacturer has some products go bad.

    I have not had a drive related issue with the LaCie’s yet and I have no problems recommended them to anyone. Good Product, great tech support after the sale and good folks to work with.

    Walter Biscardi, Jr.
    Creative Genius, Biscardi Creative Media
    https://www.biscardicreative.com

    Now in Production, “The Rough Cut,” https://www.theroughcutmovie.com

    “I reject your reality and substitute my own!” – Adam Savage, Mythbusters

  • R. James

    April 25, 2005 at 2:59 am

    I’ve yet to have a problem with LaCie, after 4 HD’s a 52x CD burner and 16x (think that’s what it is, it’s fast anyhow) DVD burner.

    Not. One. Single. Problem.

    And that’s not counting edit suites I’ve worked where LaCie drives are common.

    The last person I’d trust for comments on tech stuff are a) whiners, and b) people who’ve obviously never even used the product.

    And if you believe there’s any brand of HD that won’t fail sometimes, you’re pretty darn gullible.

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