The FCP’s frame offset is set to 0 (Systems Settings/Playback Control/Frame Offset) ands the client is monitoring both pictures and audio directly out from Kona LSe card.
The sync problem looks like the audio is delayed by 3-5 seconds. I have not been on site to look at the machine yet but could it be that the Kona card has been fitted by the client in the wrong card slot on the Mac Pro and the card needs to be moved to either slot 3/4 (in either top 2 slots) and that the Expansion Slot Utility bus lane config needs to be optimised.
I can’t get on site to client until Tuesday as its a bank holiday in the UK, I will bench test this out in the office and let you know. But if you have any other ideas please let me know.
Cheers.
Malcolm